Reviews (9,493)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

January 4, 2023

Awful integration. This app makes it so extremely difficult to do what you're wanting to with merchant listings. Should not be this cumbersome.

Cultureopolis
United States
11 months using the app
Google LLC replied January 5, 2023

Hi there,

Chris here from Shopify, thank you for taking the time to review our app. I'd like to open a dialogue between yourself and our specialized support team. I'll send you an email to discuss your specific case.

Chris | Marketplaces Support Specialist
Shopify

March 18, 2022

Same issues bas everyone else. App itself causes suspension issues and misrepresentation from the get go and makes it impossible to get seen on the internet at all.

KarenLea Jewelry
United States
11 months using the app
Google LLC replied March 21, 2022

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly with information that can help.

Adil | Shopify

Edited March 28, 2019

Go with this and skip the Google..... this one works (Google Shopping Feed by Simprosys InfoMedia )

Worthless app by Google, rejects all uploads and finds errors. Not easy to integrate at all. Then when you set the mailing rate it then tells you to do it again and again. I removed this app twice and restarted the app twice. Same issues!
Google this is the worst app ever, whoever came up with this app should be fired ASAP!

Elle Skin Perfection Esp Cosmetic
Canada
11 months using the app
June 5, 2020

I used this app to help me link my shopify to google shop. I like the app it is very easy to use!!!!

Hot Trend Gear
United States
21 days using the app
Edited March 26, 2020

Not seen the benefits yet as I just installed for client. Once it's up and running I will see how good the app is and how it's had an impact on client sales! FIngers crossed!

Floor Paint Shop
United Kingdom
Over 1 year using the app
Google LLC replied April 1, 2020

Hi there, thank you so much for leaving us a review! My name is Jonathan and I'm a member of the Shopify support team. We really appreciate hearing from you!

I'm glad to hear that you've decided to utilize the Google Shopping for your client. It's a wonderful tool!

I'm going to shoot an e-mail to the Floor Paint Shop e-mail address on file and see if you need any help completing the Google Shopping app set-up. Feel free to follow up with me there!

Talk soon,

Jonathan E. | Shopify Support Guru

Edited November 24, 2019

très compliquer de vous communiquer en anglais je ne comprends pas tous les mots. cest aussi dur de travailler sur shopify
l'expérience est intéressante mais sans guide on est completement perdu

Love and command
France
Over 1 year using the app
August 13, 2020

I used this app to help get my business noticed worldwide. Will see how it works. Have heard good things about it.

Skochs
United States
21 days using the app
December 18, 2020

Google really walked me through the setup process. My product listing for Bait Cage is currently pending, but I am confident my listing will meet requirements.

Bait Cage
United States
21 days using the app
July 12, 2018

No Canadian support from a Canadian company. I heard a new app is in the works. Can't come fast enough. This is a simple data feed after all.

Lace Ca
Canada
11 months using the app
August 22, 2020

its really good app, i just connect google app with my shopify account for ads and sales , i hope i'll get positive results soon!

Be Blush
Australia
21 days using the app