Reviews (9,493)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

November 9, 2020

Thanks for yours advices, needs also to make a compliance with the Google Search Console. Not enjoy to relance every time the question about the cookies, but I understand why is it important to use.

Damascus.ring
France
10 months using the app
December 2, 2019

I'm new at this and so far google has worked for me. I'm still trying to find out all of the in's and out's of being an online vendor and google has made it a little bit easy to reach customers from further places

THEREBELPAPAYA
United States
10 months using the app
March 2, 2023

Indeed, I don't understand this app. They suspended my account for misrepresentation and the only thing I did was drophip the item. I have fixed the issues they said and sent several emails. When you try to contact customer service, it doesn't let you. I got the google merchant. I dont know what to do no more. And this app is not for beginners because if you end up putting something wrong, they suspend the account, and there is no way to fix it. I would think google would have better customer service and beginner friendly.

Josie
United States
11 months using the app
Google LLC replied March 7, 2023

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address the issue you are having with the app.

In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.

Jason | Shopify

July 22, 2023

Es fácil de usar, se sincroniza sin problema con las cuentas, además de que la integración se hace sin inconvenientes

Maricaditas M&L
Colombia
10 months using the app
Edited February 5, 2020

Just getting started and I've appreciated your guidance. I've been advertising with little success and hopefully I will succeed now with S E O. and be able to at least stimulate enough conversions to reinvest in video ads.
Hope this was helpful.
Michael Pedrick @ Ladies Fashion Creek or fashion.creek@outlook.com.

Ladies Fashion creek
United States
10 months using the app
March 23, 2022

Using this app is a disaster. It is not known why this application is used added Google Adwords code incorrectly n . This caused huge problems for Google ADs when tracking conversions!! It took me a long time, and I eventually had to uninstall it, to figure out how to fix it. NOTE: If you have to use this addon to connect Shopify to Google GMC, be sure to check every step and keep an eye on it. At least for a while after it's configured until you're sure it's working properly. Otherwise, you'll have to do it all over again from scratch as I did.

USCAMEL Optics
Hong Kong SAR
10 months using the app
Google LLC replied March 25, 2022

Hi there!

Markus here with Shopify! Thank you for taking your time to leave us a review. Not working Google Ads conversions can be frustrating although the code should be automatically correctly inserted, and you should not have this issue. I will be reaching out to you via email shortly with more details on what can be done in this scenario. I want to make sure you can take full advantage of our app for your business.

I look forward to a helpful conversion with you.

Markus | Shopify Support

June 11, 2020

I already use google ads and googe merchant on my own company out of shopify. Transfering my products from shopify to merchant was way easier than doing it directly to merchant

COELSA
Mexico
20 days using the app
September 10, 2020

A bit challenging but it works out well. There should be help to install accounts on your website for a beginner.

Nigitale
Netherlands
20 days using the app
February 28, 2018

Ridiculous that this app is only available if you sell is US Dollars. What about the millions of other stores around the world who want to use Google Shopping? Shocking from Shopify to ignore a huge bulk of their customers.

Sporttapeuk
United Kingdom
10 months using the app
August 20, 2022

Our shipping rates are automatically generated by the shipping company, and loaded into Shopify without our interaction - yet Google suspended our account because our shipping rates for Google don't match the shipping rates for Shopify... We've asked a total of 8 times for help, and have all but given up. They have sent us the same canned response every time. If you want a headache, you're in the right place!

Heartbreaker Guitars
United States
Over 1 year using the app
Google LLC replied August 23, 2022

Hi there,

I'm William from Shopify support, and I want to help you today. I understand that you've been trying to get the shipping rates to sync properly between Shopify and Google. Thank you for taking the time to leave a review, could you please watch your email inbox for a reply from me?

William | Marketplaces Support Specialist
Shopify