Reviews (9,496)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

December 7, 2022

Great, when it worked.

This app does not properly read our tax settings and constantly defaults every state to taxable, with shipping set to not taxable. We have tax nexus in roughly half the US states; half of these still charge tax on shipping. This default behavior of resetting the tax settings despite what I have manually configured in Merchant Center has caused our google merchant account to be suspended, and I'm stuck in a neverending loop of shopify pointing their fingers at Google, and Google pointing at Shopify. It's hopeless.

Mud Hole Custom Tackle, Inc.
United States
Over 1 year using the app
Google LLC replied December 12, 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

August 25, 2022

After connecting my YouTube brand channel all products are imported to YouTube. But you are unable to connect to my main Google Ads account. You can only use your Google Ads account if you have a personal YouTube account. Almost no professional YouTuber uses a personal YouTube account. A YouTube brand account does not have its own email address and thats why you can not access to Google ads.

Princore GmbH
Germany
10 months using the app
Google LLC replied August 26, 2022

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We definitely want to make sure that you get the support you need regarding the issues you are currently facing with the Google Channel. I'll be sending an email out to open up the lines of communication and help where I can.

Nate | Shopify

November 3, 2019

I REALLY LIKE IT I WAS EASY AND ACCESSIBLE THANKS SO MUCH FOR MAKING IT EASY FOR ME THANK YOU SO MUCH ..

Luxuriouslifestyl
Barbados
20 days using the app
February 15, 2020

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Bognis
Russia
20 days using the app
March 18, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Jerseysocer
Vietnam
20 days using the app
August 4, 2020

It is a little confusing at first but eventually you can figure out most things. I imagine it may be a lot of trial and error . I like the way that you are able to link to various social media platforms.

C’est Belle Candles
United States
Over 1 year using the app
Google LLC replied September 1, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

November 12, 2019

I used this app to help me to increase my profits and its amazingly awesome i love it. you must try this.

Shnoy Paris
India
20 days using the app
October 22, 2019

The products added here dont get updated. Recently, all my products were marked as errors and hence my ads stopped. No idea how to fix it. Pls help.

Zouk
India
Over 1 year using the app
Google LLC replied October 28, 2019

Thank you for taking the time to write your review. Errors can occur for a number of reasons so I will be reaching out by email shortly to learn more about these errors and then advise on resolving them. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support

December 18, 2020

OK, a little guidance would have been nice. OK, a little guidance would have been nice. OK, a little guidance would have been nice.

Board Shorts for You
United States
Over 1 year using the app
Google LLC replied December 28, 2020

Hey there,

Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further if you would still like some guidance in the app set up.

Chelsea l Shopify

November 23, 2019

I used this app. to connect with the google for my product distribution, it's good app i like it then it should be better if able to support thai langauge

Kriangkrai
Thailand
20 days using the app