Reviews (9,516)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

April 5, 2022

I have no words! This app is awful. Same problem as most of the 1 star reviews. I've been dealing with this issue since I became a Shopify customer in July 2015. I was immediately suspended from the Google merchant account for misrepresentation as soon as Shopify connected my (2015!) Merchant account and was unable to get approval. I tried with other accounts and the result was the same.

FreeReturns14
Canada
10 months using the app
Google LLC replied April 5, 2022

Hi there!

Paola here with Shopify! Thank you for taking the time to leave us your feedback. I completely understand how the Misrepresentation suspension can be confusing. Google does not share with us further details on why they have flagged an account, although I truly wish they did. From our end, as mentioned in previous reviews, we can only provide you guidance based on our own experience. But at the end of the day, it's totally up for Google if they will lift the suspension or not.

With that being said, I will be reaching out to you through email shortly to offer all the support we can from Shopify's perspective. We want to ensure that you have the right tools for your business to succeed.

I look forward to chatting with you!

Paola | Shopify Support

April 3, 2020

its a very good app and i would recomend it to others. It has increased my sales tremendously.jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj

Liabatym1
United States
19 days using the app
Edited February 12, 2020

i used this app to help me do things I couldn’t figure out before. I like how easy it is to use. This app gets my vote!

GFI shop
United States
19 days using the app
June 24, 2022

I have also gotten zero results from this app. If someone can follow up with me via email that would be awesome. I don't think I have anything left to fix, but am not getting results. Thanks

Ora's Amazing Herbal
United States
10 months using the app
Google LLC replied June 27, 2022

Hi there,

Thank you for taking the time to leave a review for our app. My name is William with the marketplaces team at Shopify and I'll take a look over your store and follow up with a direct email to ensure that we can discuss the account specific details. We definitely want to ensure the app works correctly for you so watch out for my email shortly.

William | Marketplaces Support Specialist
Shopify

Edited March 11, 2021

It was easy and straightforward to use, just waiting to see results. I'm new to all the online sales but trust that google will lead me in the best direction.

Abundant Earth Collective
United States
Over 1 year using the app
Google LLC replied March 19, 2021

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Claire l Shopify

March 21, 2021

Was easy to figure out and implement. Connecting to Google Ad account was simple as was syncing products for the Google channel.

Buster+Gracie
Canada
19 days using the app
April 16, 2020

Great experience with direct instructions ,all the information is available to review step by step.

Safety Products
United States
19 days using the app
Edited April 19, 2020

I liked the app's interface so easy to navigate thru, I used it to take my products on the Google medias in order to get tractions and conversations.

Champ Megatoy Store
South Africa
19 days using the app
Edited December 25, 2019

good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!aaaaa

btncl
Japan
9 months using the app
November 18, 2019

I only needed to add my legal and shipping information. Google shopping made it really easy to do. Plus they offer a template to help you with what to say.

Raw Purpose Apparel
United States
19 days using the app