Reviews (9,523)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

Edited March 5, 2021

I use this app to help me advertise. It took me a little while to figure out how to use it but I have set up a couple ad campaigns. I can't tell right now how well its helping, if at all. I like that I can set a budget. I would like resources on how to get it to work better for small business.

Dot And Connie
United States
About 1 year using the app
July 18, 2020

As I am new to this still reviewing, will take some time. please check once again later. May be after a month.

Hanuman Toys
United States
8 months using the app
January 21, 2020

very helpful. Thank you for all the support.
Still working out details but getting there with all the help from everyone.

Kaori Fitness
United States
17 days using the app
February 20, 2020

Good interface and easy to use. It shows all relevant search results. Plus different stores with prices you can compare.

bikiniflow
United States
8 months using the app
April 14, 2021

I have not had time to fully form an opinion but have had traffic and contact from people who have seen my shop on Google

East of Eden Designs
United States
About 1 year using the app
March 2, 2023

At least a couple of times I've gotten to act "by accident", but only for a short time, until again comes the text "google suspended the account due to misrepresentation" I have tried to ask where the fault is when I simply can't think of? They respond "We have found that your account has been flagged as a misrepresentation policy violation. This policy suspension means that we've reviewed your Google Merchant Center account to determine that it doesn't comply with our Shopping policies and your Google merchant. The account has been rejected" On top of that, suddenly the logo is not valid either, even though the same logo has already been in use for at least a month. I have tried to change it many times, but nothing is valid. I have given up. Really lousy app and dares to pay for asking for the app, which doesn't work. I don't know if an online store can be run at all without google, if not, I have to stop before I've gotten properly even started, really having to head on when I've wasted money and time on something like this, which should be prohibited by law.

Palomaa Online Store
Finland
9 months using the app
Google LLC replied March 7, 2023

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.

Jason | Shopify

July 2, 2023

The scripts appear to be significantly affecting my load speed, but overall I'm pleased with the integration.

Dehalla
United States
8 months using the app
January 24, 2018

Absolutely awful. I received an email stating I must switch over from the Google Shopping App (which was working just fine), to the Google Shopping Channel by the end of January because it would be deleted. I contacted the gurus to voice my concerns from all the terrible reviews this was receiving. They insisted everything would be "just fine" and would work "without issues".

Because the transition was listed as mandatory, I went ahead at the advice of the gurus. The transition forces you to delete the Google Shopping App to continue. As soon as I did, all of my products went from approved to "Pending". It gave me a message saying it would take at least 3 days for Google to approve my products, even though it EXPLICITLY says in the Google Shopping Channel promotional information "Skip the 3 day Merchant Center Account approval process."

I immediately contacted the gurus about this and was informed that "hmmm that's strange." and "We aren't sure what's going on." They even indicated I had completed all the transition steps as necessary and it was still having issues.

It has already been a day and a half and still no word on my open ticket. This is a joke. I am extremely disappointed that Shopify would force this transition on its customers when it clearly isn't ready to be out of the testing phase.

Unearthedstore
United States
9 months using the app
December 19, 2019

Je utilise cette application pour pouvoir mais aider à avancer dans la gestion marketing de mon site web

LOVEMY-TECH
France
16 days using the app
September 28, 2022

Do not install the app "misrepresentation" issues like everybody else. Simply unusable; try something else.

Stickyrama
United States
9 months using the app
Google LLC replied September 30, 2022

Hi there!

Paola here with Shopify! Thank you for taking your time to tell us a little bit about your experience. I completely understand that the Misrepresentation can be quite confusing and, although Google doesn't share any further details with us, I'm happy to share information I have gathered from my personal experience.

I will be reaching out to you through email shortly!

I look forward to chatting with you.

Paola | Support Shopify