Reviews (9,526)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

June 6, 2020

Easy to install and configure. Yet to check how it will perform when setting the Marketing campaigns.

TopErgoDesk
United States
8 months using the app
July 26, 2023

The Apps works well when you have only a few hundred products. When you have thousands of products the App is useless. The "Manage Products" link only loads 50 products by default. You have to scroll down to see the rest. As you do the page loading time gets exponentially longer. It has taken me over 2 hours to reach the end of my product list only to find that when I try to edit and save, the process hangs... often with "Server Error" message in a pop-up window. It is not a browser issue as I have tried several with the same result. Please fix to download complete product list when selecting "Manage Products".

Fact And Fiction
South Africa
Over 1 year using the app
Google LLC replied July 27, 2023

Thank you for the feedback! We have noted your feedback around the bulk editor. That portion is actually owned by Shopify but we will be sure to pass on the feedback to the relevant product teams. Your experience is not one we hoped for and apologies for that. One workaround you may find useful in the meantime is using the export/import feature available on the Shopify Product page. More details can be found here: https://help.shopify.com/en/manual/products/import-export

If there is anything else we can do to help you, don't hesitate to contact us! https://support.google.com/merchants/contact/shopify_3p_support_app

October 22, 2019

Google shopping is a Very intelligent app,has good function.I wish can earn more revenue by using this app.

The Latest 3C Product Experience Store
Türkiye
16 days using the app
March 5, 2021

Easy to use and user friendly. Highly recommend if you are using Google Ads and Merchants. No issues at all

Coco & Buttercup
Australia
16 days using the app
September 19, 2022

My account gets suspended as soon as I submit my products... The support is not helpful. Hence giving it one star.

Happy Pets
Switzerland
8 months using the app
Google LLC replied September 21, 2022

Hey there,

Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly with information that can help.

Thomas | Shopify

December 11, 2023

WORSE EXPERIENCE EVER!!!!

I sell TEA, and my Title for one product, Viking Tea qty 11, is Disapproved for placement because they say the Title is Sexually Suggestive.

How is, Viking Tea, qty 11 (or quanity of 22) Sexually Suggestive? They did this in all the categories they can fail me in. There is something very wrong with these people.

They must be Fact Checkers in their other jobs.

Asgard Farms
United States
8 months using the app
Google LLC replied December 13, 2023

Hello there and thank you for the feedback. We will be sure to share your experience with the relevant teams. Our policies are put in place to protect both merchants and consumers. Unfortunately, there are times we overflag issues. If you feel this is this case, you can request a review in Merchant Center for the impacted products. Read more how to do that here: https://support.google.com/merchants/answer/13585221

If you still need help resolving these issues, please contact us at: https://support.google.com/merchants/contact/shopify_3p_support_app

July 18, 2023

Some issues on setup and management , but figuring it out.. Not an easy setup process that is foresure.

Noble Trinkets & Treasures
United States
8 months using the app
Edited March 30, 2021

I basically followed the steps on the screen until I completed everything successfully. Made edits where I needed to. Took me a few days to fully understand everything though. The is some confusion as to how to view all the products which are suppose to sync from shopify over to google channel. A lot of my products are in review or rejected so it takes some time to figure out what to do next.

BajeSamurai
United States
8 months using the app
February 9, 2020

Awesome app!!! I love how I've been given the tools needed to scale my business. I'm looking forward to building more ad campaigns and generate revenue.

4u2nv.nvme
Canada
16 days using the app
October 20, 2019

Just started put the set up was pretty easy. Wont know anything else until I set up a campaign.

WellnessNirvana
United States
8 months using the app