Reviews (9,526)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

Edited March 15, 2020

This app is very easy to install, Don't worry about step to understand. This app will connect with google ads and google merchant automatically.

U-ChicShop
Thailand
16 days using the app
February 29, 2020

love it xxx cd fc gv fc dcdd dddddd d d c df dd dsd ded d fdd dfddd vv vff fgffh jgjtjhg jhjh fgg

NyIcy
United States
16 days using the app
December 2, 2023

Not user friendly at all.

Gù Cuisine - Hardware - Accessories
Canada
8 months using the app
Google LLC replied December 4, 2023

Hello and thank you for taking the time to leave feedback. We are sorry to hear you are not finding our app user friendly. We routinely take this feedback back to our product and development teams so rest assured that yours will be included.

If we can be of assistance, please reach out to our support team: https://support.google.com/merchants/contact/shopify_3p_support_app

They are trained up on the app as well as all other things Merchant Center and Ads and should be able to help you answer any questions you may have.

January 17, 2020

i used it to set up google shopping for my shopify store. It was easy and not hard to complete. Love it!

Exquisite Boutique, LLC
United States
16 days using the app
January 25, 2020

Not working, will not approve any products in my inventory. Issue with barcode. Do not know how to fix. Wish it would be easy to add inventory. Facebook Shopping was a breeze to add no issue at all!

Arnone Boutique
United States
8 months using the app
Google LLC replied January 30, 2020

Hi there, I am Nidhi from the Shopify Support team.

Thank you for taking the time to leave feedback on the App. All products are reviewed by Google and and it is important to ensure that they meet Google's requirements to advertise. Our handy guide here goes over the product requirements in detail - http://bit.ly/GSproductrequirements

I can understand how it can seem confusing to get set up and I'd love to help make this a better experience for you. I will be following up with you via email to lend a hand with this, be sure to check your junk/spam folders too!

I look forward to talking with you!

Nidhi - Shopify Support

June 11, 2020

Now i am using this app. i don't know this is good or bad. After using i will give review. i don't know how to use.

LED Uncle
India
About 1 year using the app
Google LLC replied July 30, 2020

Hey there!

Amy here from Shopify, thanks for taking the time to leave us a review. Now that you have had some time to use the Google Shopping Channel, I would love to hear what you think, and how things are going. I'm going to send you an email to open up that communication!

Amy l Shopify

Edited December 20, 2019

I love this app it's been a great help I think everyone should give it a chance I don't know what I would do with out it it's the best

Dress for success
United States
16 days using the app
June 16, 2020

It was very helpful. I was lost before but after finding this it took just few minutes for me get along and find my way

Zolana Shop
Portugal
16 days using the app
Edited November 17, 2019

For an important app like this to help businesses be discovered on google this app needs urgent updating.

LeeFed
United Kingdom
About 1 year using the app
Google LLC replied November 6, 2019

Thanks for taking the time to leave a review. I'd be happy to learn more about your thoughts in respect to what about the app requires urgent updating. Are there any particular challenges you've been experiencing with the app that we can assist with?

I've gone ahead and sent you an email to discuss your concerns further. I look forward to hearing from you soon! - Ryder, Shopify Support

April 9, 2018

It's not you. It's the app. I called Shopify support to see why google shopping was no longer working for me. There are a lot of things one could "try" but ultimately the API is broken. It's not working for anyone (as evidenced by the reviews here). So you're probably better off not spending a lot of time trying to get this thing to work.

Snatoms
United States
8 months using the app