Reviews (9,526)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

October 20, 2021

Same issues. Does not work. Google requires GTIN codes and if left empty all your products will be disapproved. I create custom products and it doesn't work.

Natural For My Baby
United States
8 months using the app
Google LLC replied October 25, 2021

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing getting your products approved with Google. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can provide more information to help get this resolved.

Jason | Shopify

April 18, 2020

is very good i liked thank you so very much ........................................................

mystorybig
Türkiye
16 days using the app
Edited April 29, 2021

i use this app to generate more sales and get more people to come to my webshop and buys my products

ebraconfy
Belgium
8 months using the app
October 5, 2018

This does not function as a reliable ad service. I am paying more money, for less viability, and am unable to modify any of the options to optimize the products being sold. This needs to be corrected by Shopify as soon as possible. I am not able to access any of my old ads due to the update and have no means of correcting this with Google. How much did Google pay you to do this Shopify? I may have to move my store if this isn't corrected within the next few days. Not happy at all.

PouchWear
United States
8 months using the app
Edited December 19, 2019

Cool. Works very nice to me. It didn´t worket in the first time, but I re-installed it and now all my products is on.

Sake Store
Brazil
8 months using the app
March 13, 2019

all the products expired because the was constantly stuck in pending mode. i wouldnt recommend using this app.

Southern Trapper
United States
8 months using the app
Google LLC replied April 12, 2019

Thank you for for taking the time to share your feedback with us after your experience with the Google Shopping app. I've reached out to you by email to see if we can help you get your products published and to make sure that your feedback is passed along to our developers. I look forward to hearing back from you! -Emma, Shopify Support

January 13, 2021

very good app that pretty much helps a lot getting noticed out there...i recommend it to everyone that markets on google.

CONZTEE
United States
16 days using the app
Edited November 17, 2018

It takes way more than 3-5 days for Google to approve ads. Shopify you should take down that claim if Google wont honor it. Dont bother contacting Shopify for support they will just refer you to Google then Google will refer you back to Shopify. Also atleast for me having hard time changing to manual bidding. Automatic bidding has robbed me with no conversions.

GW Direct Store
United States
8 months using the app
June 7, 2020

yes....................................................................................................................................

DELUXE STYLE AVENUE
United Kingdom
16 days using the app
September 26, 2023

I struggled at first to set up and the support offered was via a phone call and was quick, painless, and helpful. All good now

REMY SKINCARE
United Kingdom
8 months using the app