Reviews (9,528)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.
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It took me a while to work it out but I eventually got there. I manage to have 80% of my products approved in 12 hours.
Great, hopefully this will mean more conversions(sales).
The process seems easy so far, let's see what the end result is. Not sure I will be able to see it though, as I'm not a US resident.
Die App ist seit dem 2 Januar Schrott keine API Syncro mehr, shopify weiss selber nicht was los ist. Leider bis jetzt keine Hilfe bekommen.
very good working .........................................................................................
Good and easy to setup. Initial days trying to explore and get more benefits out of google shopping.
Simply does not work. Google requires a GTIN code and if left empty all your products will be disaaproved. Also takes a week for the feed to load any changes and review. Not worth the effort, make use of alternative apps on the App Store to feed to Google
Hi there!
Paola here from Shopify. I completely understand that the Google Channel requires lots of details from your product and that this can be an overwhelming experience. However, the app was build with your feed's best performance in mind. If you are selling custom products that do not have GTIN, you can still use the Google Channel. I will be sending you an email shortly with more details and the steps. I want to make sure you are able to take full advantage of our app if you still wish to do so!
I look forwarding to talking to you soon!
Paola | Shopify Support Specialist
I cannot get any support for this app. Shopify tell me to contact Google and give me a contact link. Google tell me they cannot do anything and tell me to contact Shopify, (because it is Shopify who actually created the app, not Google).. Even when talking to a Google representative, they can't seem to help with Google merchant, ads or analytics, or help me to integrate this with Shopify correctly. I just keep getting messed around and not one can do anything.. Initially the Google channel did work for a month when I first integrated it. But after I paused the smart shopping ads for a month, it was never able to work again. However it still says active and I cannot remove the campaign or start a new campaign (because it tells me I already have a campaign running).. I have problems with Gtins and barcodes as well, I've updated them numerous times and still I have problems with this. It is incredibly frustrating and depressing that I cant get any help from Shopify or Google to assist me to properly integrating the google shopping ads, which are fundamental to getting traffic to my store and making sales. Same with the Ebay app as well. It just doesn't integrate properly with Shopify, and no one seems to be able to fix it. It feels like Shopify is easy to add a few images and text to your site, but incredibly hard to use to actually run a business that makes sales through advertising products.
Hi there,
Ashley here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear that you have been experiencing issues when attempting to run Google Smart Shopping campaigns. I'm going to look into this further and follow up with you in an email to open up the lines of communication.
Ashley | Shopify
Excellent experience!!! This is a great and professional platform that will definitely help boost my new business.
Pas encore de retour
Cannot get google to accept my refund policy and terms and conditions going on 3 month.... written 8 times to only get automated emails sending my to the pages i started from.
Hey there,
Kevin here from Shopify Support. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with google not accepting your policy pages. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Kevin | Shopify