Reviews (9,528)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

November 22, 2020

This is a great app that will surely help to grow my online business extensively. I am greatly appreciated by all the work that you guys do to keep the online business running.

Coffee Oath
Australia
7 months using the app
May 22, 2022

That app has gone from average to bad. This is because recent updates make the bulk editor unusable if you have more than 1500 products.
You cannot change the width of the columns, cannot filter and if the webpage times out you have to start from page one again. I have 162 pages of products so this is very frustrating. As such I am forced to pay money for a 3rd party app ( I am using 'Feed For Google Shopping'
by Simprosys InfoMedia) so I don't waste or lose money with my google shopping campaign.
I have advised Shopify Support of my issues and they said it was a caching issue with my browser...

Crafty Divas
Australia
8 months using the app
December 2, 2019

It was a great App and I like the way it Types letters to people like me who are interesting in their

Trik Production Company
United States
8 months using the app
Google LLC replied December 2, 2019

Hey there! Jonathan here from Shopify Support. Thank you so much for taking the time to leave us a review. I would love to talk to you further and better understand how the app is working for your business. I will send you an email to open up that line of communication with me.

Jonathan - Shopify Support

November 17, 2018

Great idea. Very bad execution. It was not clear that starting a new Google Shopping Campaign will OVER-RIDE your existing shopping campaign. For 2 weeks our TOP performing shopping campaign was not delivering because this APP prevented it.

This APP NEEDS A LOT of improvement for shopify store owners. It might be great for some that don't have the slightest clue of how to get started with Google Shopping Ads but I can tell you first hand this APP leaves a lot to be desired. For one you are unable to set any sort of Target ROAS. You are unable to run any bid adjustments on specific devices and the conversion reporting is questionable.

If you want to know why this APP has ONLY 1 STAR install it and find out for your self.

EVOGimbals.com
United States
8 months using the app
November 14, 2020

When someone is new to e-commerce like me it would really help if there were more simple help buttons or explanations for each category that make it smooth and less of a headache. Otherwise, I love the app overall and the service it provides.

BellaBee Designs
United States
7 months using the app
September 6, 2019

Unfortunately, like many other people here who is complaining about their wasted time and energy... I feel the same and so I give up. Shopify gurus cannot help much either! It's hard as well to gamble with money placing ads ($5 a day for 30 days!) without seeing how the ads really looks like if I click publish when making a campaign. Why they don't make this easier for us? since we are going to pay for the ads anyway.

Eve Merch
New Zealand
8 months using the app
Google LLC replied September 24, 2019

Thank you for leaving your review and I'm sorry to hear that you've not received the help you were looking for from our support team. I can appreciate why this inability to see what the ads look like before you publish them was problematic and I'd like to discuss this further with you to see if I can help. I will be sending you an email shortly and look forward to hearing back from you on this matter. -Victor, Shopify Support

November 26, 2019

Seemed to be easy to use. Would recommend. Just setting up my Shopify Store. 100 characters is too many.

Coyote Gadgets
United States
15 days using the app
February 5, 2023

do not recommended to use this app, could not import custom label with csv, could not custom product id

Summitfairings
China
About 1 year using the app
Google LLC replied February 7, 2023

Hi there,

Chris from Shopify here. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

Chris | Marketplaces Support Specialist
Shopify

January 13, 2019

Stayed in sync made never finished syncing had to uninstall. Never moved for weeks after retrying. Maybe you will have better luck. Let me know if you figure it out @jdroyalty

House of Kings Co.
United States
About 1 year using the app
June 14, 2023

Easy integration even though limited conversion action import the documentation is also quite patchy

Marmo Singapore
Singapore
7 months using the app