Reviews (9,532)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.
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SO far so good. Just set it up. Set up seemed easy enough but products are still syncing. Only about 1/3 are pending so we'll see if it picks up the rest
Good and easy touse just follow the instructions and you'll be all set! Excited to get started right away
I haven't used it yet! I am not sure what to write, The app is sort of forcing me to write 100 characters
This app has no refresh the feed on the merchant center. just created a product when I config but there's no refresh mode to get changes in the products.
Hey there, Spencer here from Shopify. Thank you for taking the time to provide feedback on your experience. The Google Channel is designed to automatically update any product that gets changed, so there should be no need for you to instigate that. I'll be sending an email out to you shortly so that we can dig into this deeper for you. Spencer | Shopify
I use this app to help me to get out there, and setting it up was really easy, just bunch of click here and there and boom done. I recommend this app to help you guys out.
I just spent 2 days fixing my listings for Google. One item was the identifier existing. Since I have vintage items it was a very confusing 2 days! You cannot find it anywhere in the directions for both Shopify or Google! Also I have a couple of vintage dolls and a vintage Evenflo baby bottle that is being reviewed for sexual and inappropriate listing!
I wish these apps were for user friendly for those of us that are not programmers.
Hello and thank you for leaving such detailed feedback. We are sorry that you found it challenging to sort out the listing of your vintage items but in looking at your account it looks like you're now all squared away. We really appreciate this valuable feedback and will be sure to share it with our teams that manage the help center as well as our product teams - we are always looking to improve the experience. Thank you again.
Same story, all of our products are rejected by Google with no explanation. We surmised it was due to their being no UPC or GTIN codes, which is true. But we were also told we could override that by identifying our merchandise as custom. Don't see any way of doing that. If I could rate it zero stars, I would. Shame on Shopify for not correcting this for all of us.
Hi there,
Thanks for reaching out with your feedback. My name is Chris and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.
Chris | Shopify Support
Horrible. Impossible to connect to Youtube Channels. Complete waste of time. Do not bother installing.
Hello there - thanks for leaving us a review and feedback. We are sorry to hear you were having challenges connecting your YouTube Channel. There is some eligibility criteria documented within the app interface and more in-depth in our Help Center: https://support.google.com/youtube/answer/72851?sjid=17515629745871199990-NA
Please take a look at that article and if you still are having troubles connecting, feel free to reach our support team at https://support.google.com/merchants/contact/shopify_3p_support_app
This app is one huge money loser and waste of time. I'd give it zero stars if I could. Every two weeks your products start to expire until they are all expired because Shopify is unable to fix this app. It's obvious when it happens because your sales slow dramatically. It takes days for Shopify support to get back to you, another 2 days for the feed to upload completely again. Each time you contact them they give you some big excuse or explanation about how the app has been fixed. Two weeks later the same thing happens. I find this app just a larger reflection of Shopify now. Competitors are far better. All they care about is making money for themselves at the expense of its customers. I'm really, really fed up with this.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the ongoing struggles you are facing with expiring products. I'm going to look into this and follow up with you in an email. Hopefully we can open up the lines of communication here and I can see if I can help you any further to avoid this happening again.
Robyn | Shopify
I use google for everything I need google is the best way to search about anything I always happy to use google,