Reviews (9,533)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, ideal for e-commerce beginners. They value the straightforward setup and robust tools that enhance online visibility and business growth through effective advertising on Google platforms. The responsive customer service is also noted for its crucial support in addressing setup and operational issues, making it easier for merchants to reach their target audiences and improve business operations.

Edited November 14, 2018

This app is from Shopify! I don't understand why they make such app that is not working ??
useless App!

Carfin
United States
7 months using the app
July 9, 2019

Can't get it to work. No details provided. Useless.

Really? 100 characters are required?????????????

Go Outfitters
United States
7 months using the app
Google LLC replied July 16, 2019

Thank you for reaching out and sharing your feedback on the Google Shopping app. I'm sorry to hear about the issues you had with getting the app set up, and I understand the ...

January 28, 2023

My products are stuck pending approval for weeks. It says 3-5 business days but it's been almost a month and no updates.

Ink Wave Print
United Kingdom
7 months using the app
Google LLC replied January 31, 2023

Hi Ink Wave Print,
William here from Shopify I recognize that you have had your products in pending status for quite some time however there was an error with the channel ...

January 9, 2019

Useless. Does not sync the barcode (GTIN) in product variations. Wasted a lot of time on this. Better to pay something that works.

Cliganic™
United States
7 months using the app
November 11, 2019

Wi is Happy. Are you ready? Id your mind muy love. I like you live in the Moon and Planet Red. My live is the inmortality love.

Chorrilandia
Spain
13 days using the app
June 19, 2020

very good support, even though I needed a while for installing resp. adding all necessary information

Perle-Perle
Germany
7 months using the app
Edited February 15, 2020

Your Fashion Time
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Instagram

Your Fashion Time
United States
13 days using the app
September 10, 2020

I used this app to extend my audience. Google enlarges the number of people who see my product. I had a great deal of trouble getting Google to certify my address. I finally put my mothers address in and Google immediately certified it. Since that everything has gone smoothly.

Jewelry by Sande Gene
United States
11 months using the app
Google LLC replied September 15, 2020

Hey there,

John here from Shopify. Thank you for taking the time to share your review of the Google Channel with us.

I'm going to follow up with you in an email to open up ...

November 7, 2023

really disappointed with this platform, I advise anyone who is considering advertising to think carefully before choosing this Google, today I am telling you my experience, I paid more than $700 in nothing sometimes they spend 60$ in 30 seconds and I have never had customer service, instead I contact them they respond to me after 5 days to say we can do nothing for you, I don't know if this ...

Atlaswoolrugs
Morocco
7 months using the app
October 21, 2020

I use this app to help me gain sales through my Shopify store. I am looking forward to see how this works versus traditional PPC.

UVMEDX
United States
7 months using the app