Reviews (9,542)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, ideal for e-commerce beginners. They value the straightforward setup and robust tools that enhance online visibility and business growth through effective advertising on Google platforms. The responsive customer service is also noted for its crucial support in addressing setup and operational issues, making it easier for merchants to reach their target audiences and improve business operations.

March 26, 2021

its great, it was very illustrative and the process too less that 15 min. now i am excited to see how it all works. i am hopefull

Klenchwilliams
United States
7 days using the app
February 26, 2023

We use Google because we have to but let's be honest it kind of sucks! You're constantly taking my products out of circulation I see a million stores with no personal information on them whatever I have on my front page and the footer on my contact information and they keep telling me that I need to add my full address and phone number I'm a small business so I don't have the full address because ...

JS Athletica
United States
4 months using the app
Google LLC replied February 28, 2023

Hi JS Athletica,
Thanks for taking the time to leave a review, we're sorry that you've had a bad experience thus far but would be happy to reach out and discuss your feedback ...

April 8, 2021

Straight forward easy set up. Watched the instructional set up video and found it to be immensely helpful.

AuthenticPerfumeStore.com
United States
7 days using the app
March 14, 2020

I like how it helps me in my business for new sights. I can update my information anytime and anywhere! This app helps me to expand

EYBU
United States
4 months using the app
Edited December 21, 2019

This my first time to set up an online store. It was very easy to set up. It takes about 15 minutes to completely set up even I didn't have any experience in it before.
I'm not a native English speaker but still setting this up was pretty easy.
I will see how effective this app to get traffic to my website.

rich-cart
Saudi Arabia
4 months using the app
June 18, 2020

We installed this app so we could start marketing campaigns with Google Shopping. It was great because it made it easy to add all of our products and to keep their information up to date.

Citybags
Colombia
7 days using the app
February 25, 2020

Good app, Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

MensGroomingProduct
United States
7 days using the app
Edited June 26, 2023

This app is a total disaster. Following all setup steps and spending a lot of time to present all our products diligently, we got banned by Google, and then spent months trying to find out how to unblock our account. Until today we haven't succeeded.

They keep sending us vague emails, telling us to read endless articles and policies and guess what we might have done wrong.

Not only is this ...

Robinsun
Spain
4 months using the app
Google LLC replied June 26, 2023

Hi there. We are sorry to hear this has been a cause of frustration for you. Google's policies are in place to protect merchants and consumers. If you would like to learn ...

Edited January 4, 2020

Wow. the process is rather perplexing a nd confusing. Much of the knowledge material is obsolete and chat / email is slow in coming. Complaints even to head office go unanswered. Gurus, whose job it is to be knowledegable in all aspects of Google shopping setup are deficient in providing answers. Instead, they refer to a absolutely inadequate knowledge base. Whew. It took me weeks to see the ...

Backpacks Oasis
United States
7 months using the app
Google LLC replied January 6, 2020

Hi there, my name is Jonathan and I am member of Shopify's support team!

I'm sorry to hear that you've been having trouble with the Google Shopping app. We appreciate your ...

February 20, 2023

That's a shame for an official Shopify App :

- Only 1 country targeting feed
- Does not even link UPC/EAN to Merchant center
- So few settings (Cannot desactivater "out of stock" products by example in our feed

Komete XR
France
4 months using the app
Google LLC replied February 22, 2023

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address ...