Reviews (9,547)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, ideal for e-commerce beginners. They value the straightforward setup and robust tools that enhance online visibility and business growth through effective advertising on Google platforms. The responsive customer service is also noted for its crucial support in addressing setup and operational issues, making it easier for merchants to reach their target audiences and improve business operations.

February 13, 2021

It is such an easy to use app,progressive and well thought.It did realy compliment the other apps.Nice app.

waspott
Kenya
About 19 hours using the app
Edited October 30, 2022

Our products are unique and this is indicated by default in Shopify Google Fields. Yet on the Merchant centre all our products are disapproved because - wait for it - they are unique and don't have GTIN etc. The fix, that we mark them as custom/unique! To repeat - we have already done this! Staggeringly incompetent and farical by Google.

Witch of Scots
United Kingdom
12 days using the app
Google LLC replied November 1, 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through ...

March 29, 2019

I installed this app to help me build my business through google shopping and I have to say that I'm extremely disappointed. I wish I could give it zero stars. In the past three years of being a Shopify customer I've had superior customer service from Shopify support, until I needed help with this app. The app just does not work and the support people don't seem to be familiar with it. Google ...

Sit. Stay safe!
United States
12 days using the app
Google LLC replied May 4, 2019

Hey, there! Thank you for taking the time to share your feedback with us after your experience with the Google Shopping app. I'm sorry to hear that it hasn't been a positive ...

February 13, 2018

Awful - REDO this app please google and Shopify!! What has happened to all of my old details? OMG!
https://www.candycakeweddings.com/

My Wedding Bling
United States
12 days using the app
Edited May 21, 2019

I installed this app as the last version I had was no longer supported and forced me to change. This app over wrote my existing Google Merchant account and lost all history. My products were then suspended in Google shopping because some moron on in India thinks protein powder is a banned pharmaceutical. Nice work Google! Can't say enough about how frustrating it is to do business with you and ...

Excel Performance Sciences
United States
12 days using the app
Google LLC replied May 21, 2019

Hi, there. Thank you for sharing your feedback about your experience with the Google Shopping app. I'm sorry to hear that it was a negative one. We're listening.

I can see ...

April 8, 2021

hope it will help grow my business as we not getting much assistance from FB this linking of the accounts is not easy

WOW WE
South Africa
12 days using the app
June 19, 2020

I love it, it drives customers to my store and keeps me on the frontend so customers can find me easily

Buckingham Queens
United States
12 days using the app
January 28, 2023

My products are stuck pending approval for weeks. It says 3-5 business days but it's been almost a month and no updates.

Ink Wave Print
United Kingdom
12 days using the app
Google LLC replied January 31, 2023

Hi Ink Wave Print,
William here from Shopify I recognize that you have had your products in pending status for quite some time however there was an error with the channel ...

April 5, 2021

definitely requires some work and research to get everything working well. I feel like I'll be at this for a few weeks. I'm sure it will be well worth it though

relevé
Canada
11 days using the app
December 25, 2017

need old version, i have 300 thousand product, this app only support 10 thousand

Casetriumph Com
Indonesia
22 days using the app