Reviews (9,552)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, ideal for e-commerce beginners. They value the straightforward setup and robust tools that enhance online visibility and business growth through effective advertising on Google platforms. The responsive customer service is also noted for its crucial support in addressing setup and operational issues, making it easier for merchants to reach their target audiences and improve business operations.

November 9, 2022

Useless google app, only problems and suspended account for no reason. GOOGLE SUPPORT IS JUST USELESS WE DO NOT RECOMMEND

Vivid Thing
United Kingdom
11 days using the app
Google LLC replied November 10, 2022

Hi there,

Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need ...

February 7, 2020

I used this app in conjunction with my Hugs Comfort Wrap shop that I set up through Shopify. Considering the fact that I am a complete newbie, I felt that everything went far more smoothly than I expected. I am still waiting for my products to be approved - they are still in the pending stage. I hope that all goes well and they are approved, as I have done everything that I believe that I am ...

Hugs Comfort Wrap
United States
11 days using the app
March 4, 2024

It doesn't work.

Ask Carol
Norway
11 days using the app
Google LLC replied March 6, 2024

Thank you for leaving feedback. We are sorry that the app has not worked for you yet. We'd love the opportunity to help and get you setup. Please contact us via this form ...

July 16, 2023

Good to get all your products into Google's Free shopping ads, but that is where the functionality ends. There is nothing in the ap we can find having to do with set up for "Performance Max" and we are unable to customize the product feed. All products are in a single feed, so that if you want start any Google Ads you have to include all your products listed in the free shopping ads that are in ...

Budget Billiards Supply
United States
18 days using the app
Google LLC replied July 18, 2023

Thanks for the feedback! I will email you directly to show you how you can get started with Performance Max from within the app. Additionally, here is a help center article ...

December 26, 2022

extremely hard to connect and terrible customer support from shopify. Indirect responses and no one seems to care its extremely hard to connect

Retrotwist
United States
18 days using the app
Google LLC replied December 28, 2022

Hi there,

Thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the ...

April 30, 2021

So confident to set up than setting up a directory on Google Merchant Center. I will recommend you if you promote your website.

Aoiro.shop
Japan
About 17 hours using the app
Edited October 15, 2020

I used this to track info. Track SEO. Still have yet to actually try it. Great app for reaching customers on a consistent basis. I'm not sure because i still have to add it yet thanks

Quality Yarn and Art Supply
United States
11 days using the app
Edited May 18, 2021

*Updated* After a week of screwing with it I gave up
NOT FOR BEGINNERS. Requires an understanding of metafields on Shopify and potentially some HTML and CSS and Google, frankly, isn't worth it. Most of the issues I had were with Google, not this app specifically, but there were still some frustrating bugs. 1. You need an understanding of meta fields, what they are and how to edit them, which is ...

Gray Jay
United States
11 days using the app
Google LLC replied May 18, 2021

Hi there!

Thanks for taking the time to share your feedback! The Google Channel is a great way to sync your products to run a Smart Shopping campaign and list products in ...

August 25, 2018

Google Inc. Is a fraudulent company through ads. I do not recommend anyone submitting my ads in Google

Sayeghde
Germany
11 days using the app
February 29, 2020

It was easy to set up but the prices are a lot for an entrepreneur business starting with very little to spend on adverts

DisandThat
Canada
18 days using the app
Google LLC replied March 2, 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team.

Thank you for leaving your review! It's really helpful to hear from our merchants.

The nice thing ...