Reviews (9,554)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, ideal for e-commerce beginners. They value the straightforward setup and robust tools that enhance online visibility and business growth through effective advertising on Google platforms. The responsive customer service is also noted for its crucial support in addressing setup and operational issues, making it easier for merchants to reach their target audiences and improve business operations.

March 7, 2020

me parace genial sigan asi, lo están haciendo genial y sobre todo con el regalo de los 75 al comeinzo

BISUNIQUE
Spain
10 days using the app
January 25, 2020

I love this platform!! Very user friendly! Ease of use. Rapid succession in positive outcomes. Smooth.

JikoniJoe
United States
About 16 hours using the app
November 16, 2018

We tried this app even with the one star reviews it received. It wouldn't connect to our Google Account.

Sinclair Games
United States
11 days using the app
September 12, 2022

Worst possible setup. why make ecerything so confusing. and shopify, stop letting techies write your guides. they assume too mcuh. so frustrating and i will be leaving shopify post haste. what a fucking waste of time.

Ethos4Home
United States
11 days using the app
Google LLC replied September 13, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I am sorry to hear that ...

October 19, 2020

very easy to set up for my business account. The channel walks you through what you need to do. Great job Google!

Glorify Him Gear
United States
About 16 hours using the app
December 29, 2019

Easy to use, allowing me to work more conveniently Able to handle various matters covering For those who haven't used it yet, it's easy to use.

Nui-Biker
Thailand
About 16 hours using the app
Edited January 8, 2019

My products all failed review on the google side, yet app still shows them pending. No information as to why the upload was rejected but my Google Merchant Center account was suspended after using. Reached out to Shopify customer support and they did not seem to know why. Google told me the store was missing refund policies which show on checkout, but that doesn't seem to be where google wants ...

Ella Sabe
United States
11 days using the app
October 4, 2023

BUENA

MAODE
Peru
About 16 hours using the app
January 2, 2020

Using this app is like being dropped in the middle of a maze of razorblades blindfolded. Sure, it automates a lot for you. But it leads you right into a trap where your products and account are automatically suspended by a bot and no lifeline to get you out.

Oh, and the support form doesn't submit. Bandits.

House of Grouse Design
Netherlands
11 days using the app
Google LLC replied January 2, 2020

Hi there, my name is Jonathan and I am member of Shopify's support team!

I'm sorry to hear that you've been having trouble with the Google Shopping app. We appreciate your ...

October 6, 2021

All products not synced with Google Merchant Center. Reached out to support more than a week ago and no replies till date. Sad to say that customer service seems to be non existent

SGFreshIdea
Singapore
11 days using the app
Google LLC replied October 9, 2021

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear ...