Reviews (9,554)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, ideal for e-commerce beginners. They value the straightforward setup and robust tools that enhance online visibility and business growth through effective advertising on Google platforms. The responsive customer service is also noted for its crucial support in addressing setup and operational issues, making it easier for merchants to reach their target audiences and improve business operations.

December 3, 2021

Google app acts as if it shows the products you tell them to show. Meanwhile they are showing random titles and descriptions with random products that are not listed for google ads. I recommend using google ads instead because this app is spending alot of money with 0 result.. (average click cost me 2.20? while in google ads i get them under 0,80)

VAIN
Netherlands
10 days using the app
Google LLC replied December 6, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear ...

February 22, 2019

As with most people's experience with this awful app, it is an example of technical incompetence and lack of communication at all levels. Use Google Merchant directly avoid this middleman!

The Better Dressed Traveler
Australia
10 days using the app
Google LLC replied June 7, 2019

Thank you for sharing this feedback with us on the Google Shopping app. Our development team is constantly working to improve the functionality of the app. We have made many ...

December 2, 2019

I use this app to help me grow and launch my business. In todays ever changing market you have to be visible on the internet in order to be seen.

Ecentrik Kouture Boutique
United States
16 days using the app
Google LLC replied December 2, 2019

Hey there! Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. Google Shopping is a great addition to any store, and great to hear ...

May 27, 2024

BOM

Uomo
Brazil
24 minutes using the app
August 6, 2023

App disappoints with incomplete item info upload, leading to Google suspension for misrepresentation. Frustrating experience! #AppFail #GoogleSuspension #TechFails

Choparella
United States
10 days using the app
Google LLC replied August 13, 2023

Hi there and thanks for taking the time to leave this feedback. We are sorry for any frustration this has caused you.

Google's policies are in place to protect merchants and ...

December 3, 2018

I have used better apps - the set up can be quite confusing and take some time. The shipping configuration can be confusing and you often have to add some exclusions for free shipping and / or weight based shipping and request a manual review if the site is still coming up with errors in Google Merchant Centre. With that said, once you have overcome these hurdles, Google Shopping opens up another ...

Nomad Genie
United Kingdom
16 days using the app
October 31, 2023

satisfait

Soule Cleaner
France
9 days using the app
April 12, 2021

Have not started placing ads, but so far the entire setup process was easy and foolproof. Hoping this will help boost sales of our online store.

Mission Shop
Philippines
About 15 hours using the app
December 1, 2018

Runs slow, hard to navigate. Otherwise does what it states. Product approval incredibly slow. https://highzer0electronics.com/

HighZer0 Electronics
United States
15 days using the app
March 13, 2020

I find very easy to do things really like this have no problm I have I enjoy my review is z hope all will enjoy will be happy to use this app

New Amazing Dropshiping
United Kingdom
About 14 hours using the app