Reviews (4,411)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting visibility and sales through easy integration with Google Shopping and YouTube. They value the automatic syncing with Google Merchant Center and the Product Studio feature for creating brand-aligned images. The setup is smooth, and Google's support is effective in resolving issues. Merchants find it a useful tool for enhancing their online presence with minimal effort.
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Having created bespoke pictures of products to fit in with my website, my listings got rejected because of the images. Could not amend feed image details to provide an alternative picture that was OK .
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing. If there were changes made to your account settings this can trigger a re-sync which might be what happened here.
I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication!
Claire - Shopify
Definitely not happy. Google uses WAY TOO MANY automated admins where they don't actually check your products. We have face oil that is organic and all natural yet they continually reject it as a medical product. We make no claims or have any medicinal ingredients in it. Also our tooth powder and many other things like our 2 & 3 packs of natural deodorant. They approve the 1 deodorant option but not multiples??? Huh? So unprofessional. Get real PEOPLE working on these issues!
And they also won't take down fraudulent reviews from people that have never used our products. These are disgruntled humans that had a back and forth conversation with us and they didn't like our response. That's life, get over it. Sometimes people are not going to agree with you! But they put up a 1 star google review because they are babies. Reviews are for the PRODUCTS or SERVICES which an argument from some person online is NOT service. Service only comes into play if they are a buying customer. These fraudulent reviews should NOT be allowed!! Disgraceful.
Hello there and thank you for taking the time to leave a review. We are sorry your experience so far has not met your expectations. We do our best to enforce policy in order to protect merchants and consumers. Sometimes overflagging does occur and in that case it is possible to request a review if you disagree. At last check, it looks like all your ads are serving so hopefully that is the resolution you were looking for.
If you feel an inappropriate review has been left on your Google Business Profile, please follow these directions to request a review: https://support.google.com/business/answer/4596773
Support team were very helpful in investigating and resolving some syncing issues we had between the app and Merchant Center as well as providing some great tips. Thanks
Hey there,
Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want you to get the support you need in regards to the syncing issue you are facing with the Google Channel. I'll be sending an email out to you shortly to explain some details. I look forward to communicating with you there.
Adil | Shopify
It’s a great app flexible and powerful
Highly recommend it for selling online
Shopify keeps improving it so very happy
Its so easy to work with google and so user friendly method of connecting to the merchant center. Shopify
Very Good
i am new user, just started and there is lot to learning. however like it. I am sure it will be great.
Easy so far! Still trying to figure out everything. Leaving Etsy for good and opening my own Shop. Hopefully all will go well.
Nice and ease to use. I am using this app since 2 years and felt very ease to use. Highly recommended to use this app.
It is great to hear you have found the app easy to use - thank you for the feedback!
es un poco complicado, hay que buscar siempre la ayuda en la pagina de google shopping, seria mejor rellenar campos directo en shopify