Reviews (9,565)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, ideal for e-commerce beginners. They value the straightforward setup and robust tools that enhance online visibility and business growth through effective advertising on Google platforms. The responsive customer service is also noted for its crucial support in addressing setup and operational issues, making it easier for merchants to reach their target audiences and improve business operations.

November 19, 2023

Excelente aplicación

L´PERFUM
Colombia
About 12 hours using the app
October 25, 2023

This is the worst experience I've ever had with this app, and caused my account to be suspended integrating shopify's products. I've spent hours trying to fix issues. I can't get any live help. At least on the merchant account, it could update progress, but it doesn't, just take you around in circles. Even when adding sku's on manage my account it still says incorrect value. Horrible situation.

The Everything Creative Store
United States
8 days using the app
Google LLC replied October 30, 2023

Hello there and thank you for leaving the review and feedback. We are sorry to hear this has been a cause of frustration for you. Google's policies are in place to protect ...

August 23, 2020

Just use it, not too understand the apps but it seems easy to register. syill need time to review. wish you all enjoy.

M&G fancy glass ware
Hong Kong SAR
8 days using the app
April 20, 2021

It a little bit of a learning curve, but it has the features that I needed. For a basic user might be a little overwhelming.

Neurella
United States
13 days using the app
October 7, 2020

Easy to install. I used this app to market my store products to a bigger audience, and google is the perfect avenue for this.

Beloved Mind
United Kingdom
About 12 hours using the app
March 17, 2022

I completely see why people leave low ratings on this app. I just set it up and my account was suspended. When I contacted Shopify, they told me to call Google. I call Google, they ask me for a 10 digit number but I only have a 9 digit number and the automated system deleted me. I am so frustrated with both Shopify and Google honestly!

Yoni Mack
United States
8 days using the app
Google LLC replied March 18, 2022

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. Although Google would be responsible for lifting ...

July 28, 2022

The youtube integration doesn't appear to work consistently. If a user has an ad-blocker or YouTube premium the shopping section does not show.

evdecide
United States
8 days using the app
Google LLC replied August 1, 2022

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the YouTube integration in the Google channel app. We definitely want to ...

Edited March 17, 2021

I already added the app to my store. But, it wasn't even opening anything. I tried for hours just to open the channel, but no way. I ended up removing it. tried again to add it after opening a merchant center, an Error message comes up saying "There’s no page at this address, check the URL and try again, or use the search bar to find what you need."
----
update I just needed to wait for a while ...

MyAcko
Japan
8 days using the app
Google LLC replied March 17, 2021

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app so I am sorry to hear ...

April 15, 2024

5

Modam Bebek
Türkiye
24 minutes using the app
November 22, 2019

Bonjour. Je veux vendre mes stocks vite quitte à baisser un peu les prix. Venez visité mon site et faite vous plaisir ou faites vos cadeau

Faites vos achats
France
About 12 hours using the app