Reviews (9,575)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, ideal for e-commerce beginners. They value the straightforward setup and robust tools that enhance online visibility and business growth through effective advertising on Google platforms. The responsive customer service is also noted for its crucial support in addressing setup and operational issues, making it easier for merchants to reach their target audiences and improve business operations.

Edited March 17, 2021

I already added the app to my store. But, it wasn't even opening anything. I tried for hours just to open the channel, but no way. I ended up removing it. tried again to add it after opening a merchant center, an Error message comes up saying "There’s no page at this address, check the URL and try again, or use the search bar to find what you need."
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update I just needed to wait for a while ...

MyAcko
Japan
8 days using the app
Google LLC replied March 17, 2021

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app so I am sorry to hear ...

July 28, 2022

The youtube integration doesn't appear to work consistently. If a user has an ad-blocker or YouTube premium the shopping section does not show.

evdecide
United States
8 days using the app
Google LLC replied August 1, 2022

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the YouTube integration in the Google channel app. We definitely want to ...

November 22, 2019

Bonjour. Je veux vendre mes stocks vite quitte à baisser un peu les prix. Venez visité mon site et faite vous plaisir ou faites vos cadeau

Faites vos achats
France
About 12 hours using the app
April 15, 2024

5

Modam Bebek
Türkiye
24 minutes using the app
March 3, 2024

No fue buena

AILEM
Spain
12 days using the app
Google LLC replied March 6, 2024

Thank you for leaving feedback. We are sorry your experience so far has not met your expectations. If you need assistance getting setup or have any other questions, we have a ...

January 19, 2019

no filter - no bulk action and its looks like google sold this app to private gaint to earn money! thank you

T-Jokes
Serbia
8 days using the app
November 8, 2021

loaded app last week. So far one campaign was approved, but nothing in report, zero clicks, zero spend. increase daily limit up to $20 nothing. Product status also did not approved 30% dis approved, har to get what they need (Amazon and Walmart fine, but Google not).
Sent email to support asking how can be fixed, nothing in feed back. So far zero benefits from app

Global Seafoods North America
United States
8 days using the app
Google LLC replied November 11, 2021

Hello,

Jacky here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see ...

October 18, 2020

Very useful app, easy to setup. I started an ads campaign in less than an hour using this app.
I recommend!

WISTORAGE™️
Israel
About 12 hours using the app
Edited October 27, 2020

This app works as described, but I have 2 issues.
1- Google makes it almost impossible to set up a feed and I had to resort to online forums and calling some friends to help me out. You literally have to jump through hoops to get this set up, especially the FREE listings.
2- Support is not good, period. I used their support link and got a response in exactly 24 hours, not horrible but not good ...

NY Value
United States
13 days using the app
Google LLC replied October 29, 2020

Hey there, Spencer here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing. I'm ...

Edited June 9, 2020

It seems like it will be good just started it today. It has disapproved a lot of my products so I will have to see how it goes.

Fuller Fabrics
United States
About 12 hours using the app