Reviews (9,585)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, ideal for e-commerce beginners. They value the straightforward setup and robust tools that enhance online visibility and business growth through effective advertising on Google platforms. The responsive customer service is also noted for its crucial support in addressing setup and operational issues, making it easier for merchants to reach their target audiences and improve business operations.

September 20, 2022

This is ridiculously hard there if no reason for it shopify please help make the setup process easier for beginner users. Google is so important to our businesses. HELP

T. Madness Designs
United States
7 days using the app
Google LLC replied September 22, 2022

Hi there,

Thomas here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear ...

August 15, 2022

My goal was connecting YouTube shopping as our videos are the #1 source of conversion. This App is extremely frustrating. Forced me to create a new Merchant Center account rather than feed to our existing account which has worked perfectly for years. This shut down my Google Ad campaigns for a week while waiting for approval of products and various errors to patch up. Finally all connected, new ...

Red's Fly Shop
United States
7 days using the app
Google LLC replied August 16, 2022

Hi there,

Ashley here from Shopify support.

I'm happy that you were able to get this issue resolved. I completely understand your frustration with the lack of available ...

July 11, 2020

It is good and helps to understand and appreciate.
It is good and helps to understand and appreciate

Moon face beauty& Fashion
Oman
7 days using the app
June 21, 2020

I used this app to help put my items on Google. It is very user friendly and a great experience. I would highly recommenced The Google app

Quality Christian Tees
United States
About 11 hours using the app
January 21, 2021

i used this app to add product on google for advertisement and this help file file is very useful with the help of Google assist i can complete my task very easily so i thanks to google for support

Kharidar Store
India
7 days using the app
January 11, 2021

I always have a problem with this app , don't understand why it always direct to Google Merchant Centre for product data approval. Whenever I login I am getting this message. Not happy with the service.

Chelsea Creations
United Kingdom
7 days using the app
Google LLC replied January 22, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear ...

January 19, 2021

Help me please, I'm in trouble, contact me
my dynamic tag events don't work help me fix this please, so i can modify my rating

Zunnit
Brazil
7 days using the app
Google LLC replied January 22, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is truly appreciated. I'm sorry to hear ...

December 25, 2017

DO NOT UPDATE! Downloading this new app version and deleting our old Google Shopping app was a huge mistake. I have since had to disconnect the account and try to get our feed going another way because this app is so awful!!

Stcw
United States
7 days using the app
October 17, 2020

I really don't know I am just starting. But, it seems good so far and easy to use. What else is offering?

NSF Radio
United States
12 days using the app
Google LLC replied October 19, 2020

Hey there,

This is Jordan here from Shopify. Thank you for taking the time to provide a review for the Google Channel. The app has a lot to offer and I would be delighted to ...

December 5, 2019

I like how easy it was to set up for my shop! it was simple enough and had step by step instructions. I

DreaDelicateDesigns
United States
About 11 hours using the app