Reviews (9,592)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, ideal for e-commerce beginners. They value the straightforward setup and robust tools that enhance online visibility and business growth through effective advertising on Google platforms. The responsive customer service is also noted for its crucial support in addressing setup and operational issues, making it easier for merchants to reach their target audiences and improve business operations.

October 11, 2018

BIG BUG! Please fix it. The page just redirect again and again . I can even not reach the home page of google shopping.

PopMade Mall
China
7 days using the app
Edited October 20, 2018

This app is useless! We have a set amount of $2/day through our Etsy shop and we have more views, impressions etc then this. I'm talking anything above 0! We tried changing our shopping campaign multiple times with different daily amounts to spend and have not gotten above 0 EVERYTHING in stats other than when we changed it to $7/day where we had 1 impression, RIDICULOUS! Our adwords that spends ...

Charmful Impressions
Canada
7 days using the app
March 14, 2022

Google somehow managed to make more products out of the variants we have on our website and subsequently suspended our account.
I should have taken the other reviews seriously.

Jack's Coffee
New Zealand
7 days using the app
Google LLC replied March 15, 2022

Hey there,

Thank you for taking your time to provide us feedback about our app. I completely understand that having your Google account suspended can be a frustrating ...

Edited July 1, 2020

If it well by pulling customers to newly established brands and people launching their website could maximize google's potential even more.

TrendMasterAP
United Kingdom
11 days using the app
June 12, 2023

A mite slow/glitchy here and there but overall a user friendly experience, even for those who may not be uber comfortable with computers.

Guild Outfitters
United States
7 days using the app
April 9, 2018

It's not you. It's the app. I called Shopify support to see why google shopping was no longer working for me. There are a lot of things one could "try" but ultimately the API is broken. It's not working for anyone (as evidenced by the reviews here). So you're probably better off not spending a lot of time trying to get this thing to work.

Snatoms
United States
7 days using the app
August 25, 2021

Don't use this app, it will get your Google Merchant account suspended due to "misrepresentation". Google support is utterly useless, if you try to talk to a human they'll tell you gems like "I suggest that you ensure that everything is in line with our policies." But it seems to be caused by errors from this feed, which there is no way to correct.

Pure Valhalla
United States
7 days using the app
Google LLC replied September 1, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you ...

Edited November 18, 2019

Easy navigation, user friendly, seems simple enough, let's see if this is better than most other websites. Well hope for the best, if not I'll have to find other resources. For now pretty satisfied

Bunny Beauty & Cosmetics
United States
About 11 hours using the app
February 11, 2020

I used this app to help me navigate around the store and it was easy for me to check out. I had no issues with this app

MAMBA OUT 2-8-24
United States
11 days using the app
Google LLC replied February 12, 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team! I'm so glad to hear about your experience with the Google Shopping app. We really appreciate your ...

September 25, 2018

does not even connect to google account. Not able to find the old google app that worked so well!!!

Canadian Marine & Outdoor Equipment
Canada
7 days using the app