Reviews (8,127)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration and user-friendly setup, noting its value in boosting sales and expanding audience reach. They commend its consolidation of Google-related products, automatic product updates, and insightful tracking capabilities. The direct store embedding in YouTube is seen as a beneficial feature. Merchants report increased sales traffic after a month of use and recommend the app for its problem-solving abilities. Constant updates and improvements are also appreciated, reflecting a commitment to an excellent user experience.
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Nachdem die App mehr schlecht als recht gelaufen ist (keine Übertragung von Grundpreisen; unterschiedliche Fehlermeldungen zwischen shopify-app und Google-Merchant-Center; die google-Felder einzelne Produkte lassen sich immer nur über die Gesamtansicht ändern; kein Support durch shopify, da immer wieder auf google als Problemquelle und App-Lieferant verwiesen wird; ...), werden unsere Produkte seit einiger Zeit nicht mehr synchronisiert und google löscht sie nach und nach aus dem Merchant-Center als 'abgelaufen'.
Absolutely ZERO sales. Used this app for several months and spent several hundred dollars. Got about 100K impressions, but still no sales at all.
ZERO ZILCH. Greatly Disappointed!!
This app still has a long way to go in terms of making it more sophisticated and intelligent enough.
Thank you for taking the time to share this review with us! There are many factors that can contribute to conversions when using an ad campaign. For example the content of the ad itself, the landing page it leads to as well as the product for sale and product description.
I’ve followed up with you via email so that we can look over your campaign and your store together to work towards bringing in sales! -Lizzy, Shopify Support
This app is useless only works if your store sells in USD. Shopify needs to fix this asap!
We were told wait 4 weeks and once google started collecting results from traffic we would see the impressions start to increase, 6 weeks in with a commitment of $50 per day, and no results! Very poor app for Google to put their name to it, and not be hands on to fix the issues considering the power of Shopify stores.
I think the number of 1 star reviews tells the story.
Hate leaving bad reviews.
Cheers
John
www.Hellodrinks.com.au
Online Liquor Retailer
Buy Now Pay Later
Compte Merchant Center suspendu car votre application est nulle. Attention ne va pas chercher les codes EAN des produits et Google vous pénalise... Appli à éviter.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify
Absolutely terrible support and very unclear on why account keeps getting disapproved. For 2 months I tried contacting helpdesk regularly and they always deflect the questions and buy time. Its very frustrating working with google and they need to get their act together. Don't recommend...
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
Never worked, products stuck in pending and there is a notification that is could take Google 10 days to review but Google support said the products never made it to them. Started a campaign somehow, wasted a bunch of money on who knows what it was advertising.
Thank you for sharing your feedback, we truly value your opinion and appreciate you taking the time to share it with us here so that we can make any necessary improvements.
I’ve followed up with you via email so that we can discuss this further and I can then share your feedback to our development team. Hope to hear from you soon! - Emma, Shopify Support
DO NOT UPDATE! Downloading this new app version and deleting our old Google Shopping app was a huge mistake. I have since had to disconnect the account and try to get our feed going another way because this app is so awful!!
Google flagged all of my handmade by myself products as misrepresented, and then failed to provide me with a solution to fix them
Hey there,
Thanks for taking the time to leave a review! I've sent you an email detailing some ways to get in touch with Google directly in order to get this solved. I look forward to hearing from you! - Jake, Shopify Support Specialist
I have given up on this App now. The GTIN error which appears on all my products now just doesn't get fixed. I have read articles, tried everything and reach out to support and was given a 'solution' which doesn't make any sense and doesn't apply to 'non-custom' products. Great, that its free! But not great that it actually doesn't work properly. I have seen so many stores asking the same questions but there is no solution.
Hi there,
William here from Shopify support. I see that you're having an error with the GTINs, barcodes, or manufacturer part numbers associated with products on Shopify and syncing this information to the Google channel. I'll send you an email on how we can resolve this specific error with details specific to your store, look out for my email.
William | Marketplaces Support Specialist