Reviews (9,325)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their ability to enhance reach and sales through Google advertising. They appreciate the seamless Shopify integration, which simplifies product listings and ad management, and features like free listings and easy updates. The setup is user-friendly, and performance is reliable with correct data configuration. Customer service is generally well-regarded, making these tools essential for leveraging Google in e-commerce.

June 19, 2024

Great service.and definetely working:)..Google the best

Jo-Bolt-Store
United Kingdom
4 months using the app
July 16, 2024

Perfect. I love it

Viral DXB
United Arab Emirates
8 days using the app
April 5, 2024

Suddenly my products disappeared and I cannot reach anyone from support. Very frustrating to say the least.

The Earphone Guy
United States
Over 4 years using the app
Google LLC replied April 9, 2024

Hello and thank you for the feedback. We are sorry you've been having a frustrating support experience. The most direct way to reach out specialized support team is through this link: https://support.google.com/merchants/contact/shopify_3p_support_app

If you can please reach out to them again via that form, they will be able to assist you in getting any account or product issues resolved.

June 12, 2024

best

D'Atterio
India
6 months using the app
July 4, 2024

Good

linyuvo
China
29 days using the app
June 19, 2020

Simple to use and works very well for our needs. Looking to add more google shopping and reviews features soon.

Patio Pet Life
United States
Over 6 years using the app
January 29, 2019

The new Google Shopping app took all the controls away that you need to make if function correctly.

I love Shopify, but their shipping system absolutely stinks and isn't even close to accurate for my products. I ship some items regular UPS and others ship by semi-truck. I also ship from several different factories across the US, and Shopify can only handle live shipping from one location. I have to use an 3rd party app to help with shipping. So this app can handle the shipping, I have to tell Shopify that this isn't a physical product, so it doesn't need to be shipped. If I don't do this, Shopify would try to add Shipping on top of the shipping the app's charging. This works real good for my customers.

Problem is, the Shopify's Google Shopping App is telling Google that my product is FREE Shipping. Google Shopping is advertising to my potential customers that I'm giving them FREE Shipping, when it could be $675 or so. That's a pretty big shock, when they see FREE Shipping.........then Shipping for several hundred dollars.

The old version of Shopify's Google Shopping App gave you access to the shipping settings. The new version, doesn't even have any shipping settings. No settings for it at all. Just settings like color and ect. Nothing for Shipping.

AccuBrass.com
United States
Over 6 years using the app
Google LLC replied June 10, 2019

Hi AccuBrass.com, thank you very much for this very detailed and excellent feedback! It is feedback like this that is invaluable for updates and suggested changes for our developers. Now luckily, we have had a few updates since the time of this post. For example, we have added multiple store locations which should aid your store - https://help.shopify.com/en/manual/locations?utm_source=gurucopy&utm_medium=link&utm_campaign=Gurus#undefined and we have also, updated the Google Shopping app since.

I will be emailing you as well with extra information and you can reply to me there as well. Thank you very much!

Niall, Shopify Support.

July 11, 2024

O aplicativo é muito bom

Chacov
Portugal
13 days using the app
May 3, 2024

ottimo

homeserviceshop
Italy
Over 2 years using the app
July 30, 2018

It looks produts pubblished and i get a message saying "you can use your products in you google adwords compain" but..... login into merchant account no feed visible, only something tagged as "API" but no feed, and linking adwords with merchant same thing, the only product online is the one charged manually directly with FEED in google the merchant tool. App completely unusefull. :( what a pity.

Semimarijuana
Italy
Over 6 years using the app