Reviews (9,354)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its ease of use and seamless Shopify integration, making it a vital tool for enhancing online advertising and business reach. It's often called a "game changer" for boosting sales. The customer support is also commended for being responsive and helpful, especially during setup and troubleshooting. Many recommend the app for its reliable improvement of business operations.

June 28, 2024

nys nd good experience i am happy

AJ STORE
India
3 months using the app
April 22, 2024

Google is the master of all advertising and marketing analytics.

Purple Pairs
United Kingdom
About 4 years using the app
June 18, 2024

very support

EzayShop
Qatar
7 months using the app
June 14, 2024

good

Lucky clover
Brazil
8 months using the app
June 17, 2024

create organic sales

Baazaaroo
India
6 months using the app
June 19, 2020

Simple to use and works very well for our needs. Looking to add more google shopping and reviews features soon.

Patio Pet Life
United States
Over 6 years using the app
January 29, 2019

The new Google Shopping app took all the controls away that you need to make if function correctly.

I love Shopify, but their shipping system absolutely stinks and isn't even close to accurate for my products. I ship some items regular UPS and others ship by semi-truck. I also ship from several different factories across the US, and Shopify can only handle live shipping from one location. I have to use an 3rd party app to help with shipping. So this app can handle the shipping, I have to tell Shopify that this isn't a physical product, so it doesn't need to be shipped. If I don't do this, Shopify would try to add Shipping on top of the shipping the app's charging. This works real good for my customers.

Problem is, the Shopify's Google Shopping App is telling Google that my product is FREE Shipping. Google Shopping is advertising to my potential customers that I'm giving them FREE Shipping, when it could be $675 or so. That's a pretty big shock, when they see FREE Shipping.........then Shipping for several hundred dollars.

The old version of Shopify's Google Shopping App gave you access to the shipping settings. The new version, doesn't even have any shipping settings. No settings for it at all. Just settings like color and ect. Nothing for Shipping.

AccuBrass.com
United States
Over 6 years using the app
Google LLC replied June 10, 2019

Hi AccuBrass.com, thank you very much for this very detailed and excellent feedback! It is feedback like this that is invaluable for updates and suggested changes for our developers. Now luckily, we have had a few updates since the time of this post. For example, we have added multiple store locations which should aid your store - https://help.shopify.com/en/manual/locations?utm_source=gurucopy&utm_medium=link&utm_campaign=Gurus#undefined and we have also, updated the Google Shopping app since.

I will be emailing you as well with extra information and you can reply to me there as well. Thank you very much!

Niall, Shopify Support.

April 11, 2024

The Shopify shopping ribbon, which is intended to show products from my store in the description of my YouTube videos, did not work/appear on my latest YouTube video upload. It worked/appeared on legacy videos, but not on newly uploaded videos. When I contacted support about this, they couldn't tell me why this was happening, nor did they address my concern. They basically said "sometimes this feature will be available in videos, sometimes it won't be - it's random." If that's the case, this is not something I can direct my customers to use.

TheUnfrumpyMommyStore
United States
Over 4 years using the app
July 30, 2018

It looks produts pubblished and i get a message saying "you can use your products in you google adwords compain" but..... login into merchant account no feed visible, only something tagged as "API" but no feed, and linking adwords with merchant same thing, the only product online is the one charged manually directly with FEED in google the merchant tool. App completely unusefull. :( what a pity.

Semimarijuana
Italy
Over 6 years using the app
June 25, 2024

Very efficient

Birthabush
United States
4 months using the app