Reviews (9,124)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

October 24, 2018

Do not use this! All of my previously approved products suddenly got deleted and I had to start the approval process all over again which is stuck and still shows pending after over a week. Support will tell you it’s Googles fault and they will follow up but really doesn’t provide any assistance. Since Shopify has made this change from channel to app it has completely ruined a lot of people’s feeds yet they won’t even issue a statement apologizing for such a glitchy app to be rolled out in the first place. Between this and the crappy Facebook Marketplace beta I’m about to take my business elsewhere.

BEING
United States
3 months using the app
October 11, 2018

Dude day 1 this app got me banned from google. Who ever made this crap is a total jerk. Not sure how to fix the damage they have done.

Spy Gadget Network
United States
3 months using the app
February 8, 2019

I never got this to work properly. Data is pulled with wrong information causing Google do disapprove all of my products. Waste of time.

Funky Moose Records
Canada
3 months using the app
Google LLC replied June 6, 2019

Hi there, thank you for providing us with feedback on Google Shopping! I have sent along an email to collect more of your feedback or in case you needed any further assistance on this. - JP, Shopify Support

June 23, 2018

not working in india, it says it must use USD as selling currency, otherwise it will not work

Mobileart In
India
3 months using the app
Edited March 29, 2022

Wir hatten die App am Anfang direkt installiert und es dauerte keine 2 Tage, dass Google unseren Werbeaccount und Merchant sperrte. Nach langem hin und her schreiben, sieht auch Google den Fehler in dieser App, da einige Angabe falsch oder gar nicht übertragen worden sind. Die Sperrung erfolgt durch einen Algorithmus, so dass die Google Mitarbeiter auch nichts tun können. Für uns ist das ein großes Problem und wird wahrscheinlich dazu führen müssen, die Übernahme des Schadens klären zu lassen. Eine Anfrage an Shopify blieb unbeantwortet, was ich als Dienstleister ehrlich gesagt unwürdig finde. Ich kann nur warnen, diese App in den Store zu installieren.

7TEA®
Germany
3 months using the app
January 13, 2019

I agree with many of the other reviews, this is a lousy app. My account is also suspended and they take forever to do anything about it.
Avoid it!

Weloveshoppingnow.com
United Kingdom
3 months using the app
January 19, 2021

Help me please, I'm in trouble, contact me
my dynamic tag events don't work help me fix this please, so i can modify my rating

Zunnit
Brazil
3 months using the app
Google LLC replied January 22, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is truly appreciated. I'm sorry to hear that you're having issues with dynamic tags and events. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Robyn | Shopify

January 15, 2019

Very Bad Nothing Work! xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Trade Power
Finland
3 months using the app
October 15, 2018

Only allows "smart campaigns" that waste your time and do nothing. This app is terrible and I'm furious with both Google and Shopify that it's even available.

Pure Velvet Extracts
United States
3 months using the app
April 30, 2019

Pretty useless. Doesn't seem to ever verify anything. Products have been waiting for more than a month to be verified, the Google account never gets verified either - and thousands of products can't be removed from the que unless you go through them one by one....

The Perfumerie
United Kingdom
3 months using the app
Google LLC replied May 14, 2019

Thank you for sharing your feedback, we truly value your opinion and appreciate you taking the time to share it with us here so that we can make any necessary improvements.
I’ve followed up with you via email so that we can discuss this further and I can then share your feedback to our development team. Hope to hear from you soon! - Emma, Shopify Support