Reviews (9,128)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.
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This app gives Shopify OWNERSHIP of your product catalog and you CAN'T ACCESS IT YOURSELF or give others access.
This means you can't sync it to Instagram to tag products/etc, you can't use the product feed to advertise on Facebook (even though you can see it in your catalogs), and basically - you can't do anything with it except advertise on Google Shopping.
This means you'll need ANOTHER product feed app (like Flexify) on top of this - which defeats the whole purpose of this app. Just use Flexify instead and save yourself this hassle.
Thank you for sharing this review with us! I'd like to see if I can help clarify the issue you've had here. To connect with your Facebook page and Instagram you will need to use the Facebook Channel app (http://bit.ly/2lggf0D).
The Google Shopping app is set up to be a bridge between your Shopify account and Google specifically. I’d like to help you make sure that everything is set up correctly in your account, so I've reached out to you via email. Hope to hear from you soon! -Lizzy, Shopify Support
Trying to connect your shop to youtube via this app is about as painful as a horse repeatedly kicking you in the face.
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
Disappointing. Introduced to market before ready to be a valuable app
Terrible app am shocked that its made by shopify YIKES!!! Its poorly done why cant they do something better
They provide no way to actually view that your products are indeed on google. They only say that is been approved to google but there is no way to see if they are actually on google shopping.
No products have been syncing since early January. Stuck at a loss now adding new products. I submitted a support ticket but no response.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify
COMPLETE WASTE OF TIME AND MONEY. This could not possibly be a bigger let down and in no way should be considered an "app" on Shopify. It's useless.
Thank you for taking the time to share your feedback with us about your experience with the Google Shopping app. I'm sorry to hear that you were disappointed. I've reached out to you by email to discuss this further and ensure that your feedback is passed on to our app developers. I hope to hear back from you! -Emma, Shopify Support
Same as everybody else, does not work. Mostly pending products and some disproved for no good reason. Would like to see Google offer a better Free App although it looks like paying is the only option to get good application.
Hello Speech Products, first, I'd like to say thank you for sharing this feedback as it is important to us. We do look at these frustrations and try to learn from them. I will email you as well to look at this in more depth as your products should be approved and functioning as intended now. Thank you!
Niall, Shopify Support.
Cant seem to find anything on CAD currency for this app... Ive tried setting it up, but prompts I cant use it because my store need to be in USD... so I cant use this? At all? Is there away around this or is there another app thats the same but for Canadians?
Thanks
Unfortunately after uninstalling the previous Google shopping app, I'm stuck with the new app like others here. The new app will not allow you to adjust bids for devices so now we're getting swamped with mobile clicks that don't convert and never have. We used to decrease bids on mobile and tablets by 90% because our products don't perform well on mobile, but now we can't do that. Do not install this app until they allow more control!