Reviews (9,361)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its ease of use and seamless Shopify integration, making it a vital tool for enhancing online advertising and business reach. It's often called a "game changer" for boosting sales. The customer support is also commended for being responsive and helpful, especially during setup and troubleshooting. Many recommend the app for its reliable improvement of business operations.

August 19, 2024

Horrible. So complicated for no reason.

BoatEye360
United States
7 months using the app
Google LLC replied August 22, 2024

Hi, sorry to hear you're having trouble navigating our app. Please give us some more information about what is confusing so we can improve it in the future! In the app, just click "Get SUpport" and it'll bring you to our direct ticketing system https://support.google.com/merchants/contact/shopify_3p_support_app

February 5, 2024

Amazing App

All Arabic
India
8 months using the app
January 22, 2024

Best

Customania
United Arab Emirates
About 1 year using the app
August 4, 2024

c'est bien

soin-et-beauté.fr
France
3 months using the app
July 4, 2024

Good

linyuvo
China
29 days using the app
March 30, 2024

Good Experience

Beni Area Rugs
United States
About 1 month using the app
July 31, 2024

exelente

Starshop
United States
5 months using the app
January 22, 2024

Easy to use.

California Coastal Coffee
United States
8 months using the app
June 8, 2024

I am coming from using Magento for many years and I have never needed YouTube to get Google Analytics working.

However, here on Shopify with this app it is impossible to set up Google Analytics without YouTube.

Anyway, I have created my "Brand Account (limited to YouTube)" as they call it now (see the note at the top of https://support.google.com/accounts/answer/7001996), but during the integration when it is time to choose the brand account and selecting the one I did create for the business, it errors with:
`Whoops! You're using an account that can't go here.
Reference code: es=ABAdc_iIhvK2ZAUWDqjIpeVqHbBtzFtg77o3S-SuSVaYbkqCFX2hkzoGnFRJpqWCRvGTmmexXpLjulqXJ1j1Z_ya7eArOENnYaIVsIECGEnUVdgDwqSXm5TKY-4vgJHAU5Quh6H2l9lK`

The reference code is alway random and the error itself is not immediately helpful at all.

I have spoken to the Shopify support people but they only suggest to check with Google. Google on the other hand it is impossible to contact as they always refer you to the community and can raise a question with the public.

I just needed Google Analytics set up...

The Foalyard
United Kingdom
About 1 hour using the app
Google LLC replied June 10, 2024

Hi! Thanks for your feedback. You should not need to set up a YouTube Account if all you want to do is use Google Analytics. When you download the app, you can set up Google Analytics 4 during the onboarding and skip the additional programs. You won't need a YouTube Brand Account if you already have a Google Analytics account.
Send us a message so we can assist you further! In the App, you can click "Get Support" located on the upper right of each page in our app, or visit https://support.google.com/merchants/contact/shopify_3p_support_app and mention this review so we can help!

April 5, 2024

not so intuitive tp use

VOMBO
Mexico
2 months using the app