Reviews (9,493)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.
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Not seen the benefits yet as I just installed for client. Once it's up and running I will see how good the app is and how it's had an impact on client sales! FIngers crossed!
Hi there, thank you so much for leaving us a review! My name is Jonathan and I'm a member of the Shopify support team. We really appreciate hearing from you!
I'm glad to hear that you've decided to utilize the Google Shopping for your client. It's a wonderful tool!
I'm going to shoot an e-mail to the Floor Paint Shop e-mail address on file and see if you need any help completing the Google Shopping app set-up. Feel free to follow up with me there!
Talk soon,
Jonathan E. | Shopify Support Guru
très compliquer de vous communiquer en anglais je ne comprends pas tous les mots. cest aussi dur de travailler sur shopify
l'expérience est intéressante mais sans guide on est completement perdu
This app seems to tick over ok in the background, I keep the spend low and leave it and it seems to grow momentum the longer it stays active. But i wouldn't expect too much?
still need to learn more about it, so i hope it will be helpful in the near future. thank you very much.
Hey there!
Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. I would be happy to follow up with you and help you through any questions you may have about using the Google Channel! I will send you an email so that we can chat further! Also keep in mind, anytime you need support, you can click on the "Get Support" button in the top right corner of the Google Channel. This will send your request/question directly to our support team.
Charlotte | Shopify
still, work in progress and trying to get my head around it. So far it's all ok and I hope by the time its done, ill be happy
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm going to take a closer look at your store and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify
This app works as described, but I have 2 issues.
1- Google makes it almost impossible to set up a feed and I had to resort to online forums and calling some friends to help me out. You literally have to jump through hoops to get this set up, especially the FREE listings.
2- Support is not good, period. I used their support link and got a response in exactly 24 hours, not horrible but not good either. I then sent a follow up question, and have been waiting since. I will start searching the web for the solution as the support here is of no help.
But once you get this down, Im sure its a very good app. Thus the 3 stars.
Hey there, Spencer here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store. Spencer l Shopify
Runs slow, hard to navigate. Otherwise does what it states. Product approval incredibly slow. https://highzer0electronics.com/
It is a little confusing at first but eventually you can figure out most things. I imagine it may be a lot of trial and error . I like the way that you are able to link to various social media platforms.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify
OK, a little guidance would have been nice. OK, a little guidance would have been nice. OK, a little guidance would have been nice.
Hey there,
Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further if you would still like some guidance in the app set up.
Chelsea l Shopify
I used this app to try to get more sales driven to my online store. am still waiting for the wow effect. maybe my expectations were too high.
Hi there! My name is Jonathan and I'm a member of Shopify's support team.
Thank you so much for leaving us a review. We really appreciate hearing from our merchants!
It can definitely take some time to see results after setting up the Google Shopping application and creating a Smart Shopping campaign.
It can take up to fifteen days for your ads to start appearing across Google's surfaces. Google's optimization period takes thirty days in total for its algorithm to learn where, when, and how to place your products.
You should start seeing some impressions once the fifteen-day period ends, but the campaign will not be fully optimized until the end of the thirty days.
I'm going to follow-up with you via e-mail and see if you have anymore questions or need any help with the process. Look out for the e-mail!
Talk soon,
Jonathan E. | Shopify Support Guru