Reviews (9,270)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting online visibility and sales through effective Google advertising. They praise its easy setup, user-friendly interface, and seamless Shopify integration. The tools for managing Google ads and resolving product feed issues are particularly noted. Customer service is also commended for being responsive and helpful, although some merchants report occasional support and technical challenges.

October 25, 2024

Works fine and easy. could be improved with bulk edites all by a group not per single item.
i mean, add age cat. for 7k products xD
but all other things, pretty good so far.

Fancy Clothes
Austria
About 1 year using the app
November 17, 2024

It would be even better if you could choose your own advertising account and your own MCC account.

Sanfurney
Singapore
Over 3 years using the app
Google LLC replied November 21, 2024

Hi, the dropdowns when you onboard should show your existing accounts. If you don't see them, make sure the user you logged into the app with is also an Admin user on those Google Accounts you want to connect. Then you will see existing accounts in the selection process.

November 30, 2024

Once setup, very easy to use. The customer service help from Google on getting setup was actually amazing. Usually, contacting anyone from Google is difficult, timely, and confusing where the customer service rep Jmac (Google Merchant Center) was awesome.

MANDUST INC.
Canada
Almost 4 years using the app
December 5, 2024

I’ve been with YouTube and google for years always my go to platforms since before I ever started a business and on a business tip there the best things to use tool wise

A Martian’s Closet
United States
8 months using the app
November 13, 2024

Google & YouTube app is great help for me. I have been able to promote my business successfully using Google.

Spiceboxgrocery
United States
About 1 year using the app
November 25, 2024

the app is very easy to use and was helpful getting started.

providence silver gold jewelry usa
United States
Over 2 years using the app
November 15, 2024

great and easy app to use when building your online profile

Hunter's Beard Care
Canada
Almost 4 years using the app
Edited December 20, 2024

Update 20/12-24

Installed app again, not usefull and still the same issue. Can not even find my google merchant account in the app on shopify. I wonder what respons will be this time LOL

Update. finally free listing was approved and products showing again. 2 days later it gets the same F...ng error with misinformation and all the same and NO there is not misinformation. This app is so completely useless!! Completely useless - google merchant center integration is bad. I have several webshops and suddenly my new webshop gets flaged and suspende formisrepresentation. And All info etc are 100% in good order with googles own standard.
also NO help from google, but they clearly dont care
as MANY MANY people state in here google are EXTREMLY vague about what issue i, I am 100% sure they dont even know themself. Also its AI bots 97% of the time that respons to you. and IF your lucky to get hold of a" real human, they dont do anything to help. Just dismiss everything! Worst company EVER and worst support EVER!
I do so much hope The EU gets to divide alpabet and google browser in to small pieces.
Google is a disgrace and harms alot of hard working and honest peoples living. maybe its time to stand together and sue them? I am already looking in to it with a lawyer.

KaffeExpert.dk
Denmark
4 months using the app
Google LLC replied December 18, 2024

Hi again! Our response will be to try and help you with your issue again from the basic information I can gather from this review. Did you submit a support case like we mentioned before? Doing it that way gives us all the information on your store, account, and steps taken, as well as permission to link accounts on your behalf, unlike here. If your Google Merchant Center account is not showing up in the dropdown, please make sure the Google Account you used on step 1 of installing the app is an admin on the Google Merchant Center account you are trying to connect. If you are trying to connect a subaccount, you should be an admin on that account, not the top level MCA. And again, if you can't get this to work, please send us a request to link that merchant center account. I can't do it on your behalf from a 1 star review, and the responses from a ticket you submit will be multiple days quicker resolution than writing reviews for help here.

(Previous reply) Hi - I saw you installed and uninstalled the app multiple times, and I wasn't able to see an actual support case submitted. If you're still interested, you should submit a support request via this link:
https://support.google.com/merchants/contact/shopify_3p_support_app

That way I'll have enough information to see what you were being flagged for. Unfortunately by connecting and disconnecting multiple times over a couple days, any information I can see right now is a but hard to confirm without more information from you!

October 27, 2024

New to e-commerce, set up this app, and used it to sort out thousands of product feed issues. Job well done Google!

NextFriday
United Kingdom
2 months using the app
October 22, 2024

Very useful app if you want to connect your product to Google Directly, really recommend using this app, very useful and help you stay organized with your Product.

Infinite Avenue
Japan
4 months using the app