Google & YouTube

Name: Google & YouTube
Brand: Google LLC
Rating: 4.6 (8820 reviews)

Pricing: Free to install. Additional charges may apply.
Rating: 4.6 (8,820)
Developer: Google LLC

Connect your store to Google and YouTube to help turn more shoppers into customers

Access the best of Google and YouTube, right from Shopify: Sync your products, deals, and shipping to Google Merchant Center to turn more shoppers into customers. Help drive more sales with Performance Max ads across properties like Search, YouTube and Display and unlock ecommerce insights with Google Analytics. Stand out with YouTube Shopping so customers can shop products directly from videos and tap into powerful tools like Google AI-powered Product Studio to create and enhance images.

Connect your store to Merchant Center to showcase your products across Google
Help drive more sales with a Performance Max ad campaign, powered by Google AI
Connect your store to YouTube to turn viewers into shoppers
Connect the full ecommerce journey with insights in Google Analytics
Sync product details from Shopify to show deals, shipping and returns on Google

Highlights: Popular with businesses in United States; Use directly in Shopify admin

Languages

English, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian (Bokmål), Portuguese (Portugal), Portuguese (Brazil), Spanish, Swedish, Thai, Turkish, Polish, and Vietnamese

Works with

Checkout, Google Merchant Center, Google Ads, Google Analytics, Google Shopping, YouTube Shopping

Pricing

Free to install

When you run a campaign, the ad spend is billed directly to your Google Ads account. You set the daily campaign budget.

All charges are billed in USD.

Reviews (8,820)

Overall rating

4.6

Counts per rating level

71% of ratings are 5 stars
6.3K
12% of ratings are 4 stars
1.0K
3% of ratings are 3 stars
290
2% of ratings are 2 stars
151
12% of ratings are 1 stars
1.1K

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

Edited October 1, 2024

Horrible experience. Since migrating to the app they have flagged my store for several issues. Customer service was a nightmare. Now that I have that fixed after destroying my Google ads account for nothing.. The app has no longer reported sales to analytics for about 3 months now. I have opened a few support tickets but they aren't helping. Reading the reviews I can see several people share my nightmare.

Update: I have opened at least 3 tickets with that link over the past 3 weeks and am told that the department will not help, and that the issue is with Shopify. Can someone please contact me? Stephen@cheaplubes.com

Tickets
5-4663000037182, 3-0438000037058, 7-6730000037298

CheapLubes.com

United States

Almost 6 years using the app

Google LLC replied September 30, 2024

Hi, sorry to hear about your experience.
For your conversion tracking issues, please check https://support.google.com/analytics/answer/12002338 for help in troubleshooting your currently managed tags. We aren't seeing usage of the GA4 tag (the Google Tag Assistant is a good tool to check this), so that article has some initial troubleshooting steps to validate. I've also responded to your case privately -- the methods for conversion tracking are different when using Google Analytics natively through the Google & YouTube App vs Google Tag manager vs manually.

For the product and account issues you saw, it is true we do not support certain types of products, which is a Google-wide policy and not just an app issue https://support.google.com/merchants/answer/6150138