Reviews (9,055)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in advertising and increasing online visibility, noting its crucial role in driving sales. They appreciate its seamless integration with Shopify, which simplifies managing Google Merchant Center and ads, and enhances product visibility on Google Shopping. The app is praised for its ease of setup and user-friendly interface, making it accessible for those without deep technical skills. Merchants also value the efficient handling of product feeds and updates, contributing to a smooth user experience.

October 24, 2024

Simple et efficace

IKYS
France
About 5 years using the app
November 14, 2024

excellent with shopify

SILKFAB
India
Over 3 years using the app
October 10, 2024

Great !

Texas Sporting Art
United States
Almost 5 years using the app
October 18, 2024

good

Prung Terraceswear
Indonesia
About 4 years using the app
November 10, 2024

Great

Minos
Germany
Almost 3 years using the app
Edited October 1, 2024

Horrible experience. Since migrating to the app they have flagged my store for several issues. Customer service was a nightmare. Now that I have that fixed after destroying my Google ads account for nothing.. The app has no longer reported sales to analytics for about 3 months now. I have opened a few support tickets but they aren't helping. Reading the reviews I can see several people share my nightmare.

Update: I have opened at least 3 tickets with that link over the past 3 weeks and am told that the department will not help, and that the issue is with Shopify. Can someone please contact me? Stephen@cheaplubes.com

Tickets
5-4663000037182, 3-0438000037058, 7-6730000037298

CheapLubes.com
United States
Almost 6 years using the app
Google LLC replied September 30, 2024

Hi, sorry to hear about your experience.
For your conversion tracking issues, please check https://support.google.com/analytics/answer/12002338 for help in troubleshooting your currently managed tags. We aren't seeing usage of the GA4 tag (the Google Tag Assistant is a good tool to check this), so that article has some initial troubleshooting steps to validate. I've also responded to your case privately -- the methods for conversion tracking are different when using Google Analytics natively through the Google & YouTube App vs Google Tag manager vs manually.

For the product and account issues you saw, it is true we do not support certain types of products, which is a Google-wide policy and not just an app issue https://support.google.com/merchants/answer/6150138

October 2, 2024

Game changer

Nomad&Fashion
Morocco
About 4 years using the app
October 18, 2024

In general the relationship with Google is satisfactory, but I must say that I often have problems with disapproval of products for non-corresponding price, but in reality all the products disapproved for this reason are correct with the corresponding price, the frustrating thing is that you can not get support to solve this problem, if someone can help me solve this problem I say thank you.

AC Lombarda cornici
Italy
Almost 3 years using the app
November 6, 2024

BEST

Xinxiang Haode Filter Co., Ltd.
China
About 2 years using the app
September 26, 2024

buena

Demivalle
Chile
Over 4 years using the app