Google & YouTube , 5,783 reviews

Overall rating
3.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
May 25, 2023

Impossible to get a human. Just a trash service even though we are spending thousands on Google Ad's. Another big tech dumpster fire. My dream is that AI levels their business.

Run 619 Insoles
United States
Time spent using app: 2 days
Google LLC replied May 29, 2023

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address the issues you were having with the app.

Brett | Shopify

May 23, 2023

PCTechSupply.com uses Google advertising and it has been an absolute excellent integration for free remarketing and dynamic free listings on Google's shopping network. The only downside to this is that it is limited on what you can sell based on Google's policies, however, for most people this is a quick and seamless way to get your items listen and seen. Thank you!

PCTechSupply.com
United States
Time spent using app: 5 months
Edited May 22, 2023

Perfekter Match in der Integration mit Shopify. Die neuen Tools zur Verbesserung der Auffindbarkeit sind gut gelöst. Vielen Dank Google Team

amp-artshop
Germany
Time spent using app: Over 1 year
May 22, 2023

geat เยี่ยมมากกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกกก

FIND EVERYTHING
Thailand
Time spent using app: 12 days
May 21, 2023

Does not sync local products properly

Have been in contact with support for more than 2 months and still no solution was given to me

Plenoconfort
Spain
Time spent using app: 4 months
Google LLC replied May 23, 2023

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address the issues you were having with the app.

In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.

Mario | Shopify

May 19, 2023

If this app is giving you issues it's better to understand what you're doing wrong first.

Third-party apps are expensive and offer the same results as this one. No updates sync limits.

AlexBender.co.za
South Africa
Time spent using app: 3 months
May 16, 2023

You will never get full success without this app. It makes that much difference. Take the time to use and work with it

Jimmy Lee Leathers Club Vest
United States
Time spent using app: Over 2 years
May 14, 2023

Estoy comenzando con esto y no es para nada fácil. Creo recomendable contratar a un Asesor Experto en SEO. No sé cuando será que concluya, pero sigo avanzando. Ojalá todo vaya y finalice, si lo hace, bien.

sociedad civil k3m
Venezuela
Time spent using app: 9 days
May 14, 2023

One word: Misrepresentation.

It's pretty much impossible to run a POD company now with Google. It's disgusting how much money I've spent on Google Ads over the years and yet not a single person from Google could help me with my account suspension. We dob't scam people, we're a legitimate business. This has been going on for a year now and destroying people's main source of income. They need to get rid of this.

S2 Clothing
Canada
Time spent using app: 3 months
Google LLC replied May 18, 2023

Hi there,

Thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

Edited May 10, 2023

Needs a little bit of work because it is not a seamless experience at the moment. It isn't a one step affair, as you need to toggle a few things on the google merchant center side to ensure products get listed, but that was an easy enough problem to solve. My only issue is that the API doesn't support Local Inventory listings which looks like a google side problem as they don't enable it from the API feed. It only allows the API to do ads, listings, and dynamic remarketing. That means you need to add another app to produce the XML feed for that service. Only other issue is that it doesn't automatically determine sales items and markdowns from the Shopify side. If there is a compare-to price, that should flag the product as sale badge and price drop badge eligible without promotions. No idea if promotions port, since I haven't done one yet. Once they fix those bugs, this thing would be priceless.

Chain Reaction Bicycles
United States
Time spent using app: 12 days
Google LLC replied May 16, 2023

Hey there,

Brett here from Shopify support! Thank you for taking the time to provide feedback on your experience. We're constantly looking for ways to improve the Google Channel experience. I'll be following up via email to help address your feedback!

Brett | Shopify Support