Google & YouTube , 7,779 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.
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So far I am very happy. I never knew that Google could be such a good avenue for my sales. I have already received orders and we just now set it up.
The least intuitive app I've come across so far. Confusing, creates errors, waists time. The worst part is that in order to get support from Google, one needs their Shopify Account ID, which is not readily available in their store, but requires a chat with Shopify support. Even they didn't know which ID to provide (multiple failed attempts inputting a "Shopify Account ID" value in the Google support request).
Very frustrating.
Hi
Thank you for your feedback. I'm sorry the Shopify ID was confusing, especially since this is required for our team to look up your account to help you through your issues. The quickest way to see your Shopify ID (example.myshopify.com) is in the URL of your Shopify admin page as soon as you log in. it will be the text after "store/" in the website address: https://admin.shopify.com/store/exampleShopifyIDhere. We will look into some improvements on our support form to better explain this as well. Thanks for your feedback.
Suddenly my products disappeared and I cannot reach anyone from support. Very frustrating to say the least.
Hello and thank you for the feedback. We are sorry you've been having a frustrating support experience. The most direct way to reach out specialized support team is through this link: https://support.google.com/merchants/contact/shopify_3p_support_app
If you can please reach out to them again via that form, they will be able to assist you in getting any account or product issues resolved.
As a Shopify store owner, finding reliable apps that seamlessly integrate with essential platforms like Google and YouTube is crucial for success. I've been using the Google and YouTube Integration app for some time now, and I must say, it has exceeded my expectations in every way possible.
Google Allows us to serve our customers and be found by millions people. Thanks google
Very happy with how easy it was to install and set up.
Hand holds you through all the steps, explains to you everything as you go, great experience, well done!
I will update this review to 5-stars if and when a representative from Google and/or Shopify provides a satisfactory explanation for why my tax settings to change from "No sales tax specified for any U.S. states" to "Sales tax specifiied for all U.S. states". Sales tax should be automatically or manually synced like Shipping settings. This bug has been present in the app for years and should be fixed asap.
Wrong! Google displays estimated sales tax in all cases, including when the merchant does not collect sales tax on some or all states. Again, the app shoudl follow the store's tax settings.
Hello an thank you for leaving the feedback regarding how tax settings are applied with the Shopify and Google integration. This is actually by design to prevent policy violations of merchants showing a higher price on their site versus Google.
A workaround that you can apply that should solve your issue is to apply tax settings directly in Google Merchant Center. After your initial linking of accounts between Shopify and Google, we will not overwrite your tax settings applied in Merchant Center. You can learn more about updating your tax settings in Merchant Center here: https://support.google.com/merchants/answer/160162
If you would like further assistance, our support team is standing by to help: https://support.google.com/merchants/contact/shopify_3p_support_app
Really bad experience, I would never recommend google to anyone. These people have no emotions, have absurd rules and don't help you when you get banned. These guys can't even tell me why my account is blocked for Misreprensetation, they give you several different answers. I will go through their competitors who are less wok
Thanks for taking the time to leave a review. We are sorry to hear that you have been frustrated with your experience so far. We monitor this feedback closely and will be sure to share yours with our policy and support teams.
In most cases, merchants have the ability to request a re-review if they disagree with policy enforcement. You can find more about the policy and how to request a review here: https://support.google.com/merchants/answer/6150127
We hope this helps and thank you again for the valuable feedback.
With the integration of Google & YouTube with Shopify, it brings a greater reach and exposure than merely having a Shopify store alone. The combination of these apps gives me a WIN/WIN experience!