Google & YouTube , 7,762 reviews

Overall rating
4.4
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

February 6, 2024

I have the 'Google and YouTube' app installed and it is linked to my GA4 analytics account. It works great.

I have a problem though. I am importing conversions from GA4 into Google Ads. That works well. But I cannot seem to be able to implement 'enhanced conversions' in Google Ads.

All the information on enhanced conversions says to install either GTM or Google ADS TAG. Evidently I should not have both the 'Google and You Tube' app GA4 AND GTM set up on the same site.

But I don't want to uninstall the 'Google and YouTube' app.
How can I implement enhanced conversions?

Arka
United Kingdom
11 months using the app
January 23, 2024

Small hiccups due to website design but the team have been so helpful and got us back on track app works excellent and had no issues

The Drop Shop UK
United Kingdom
4 months using the app
April 3, 2024

I did not expect that such wonderful amenities can be had today and I was very pleased that it was so easy and quick to do what I had done before with difficulty and great expenditure of time and effort, and what was even more pleasant was that no one asked for a single dollar for this convenience. I came across a lot of proposals for optimizing the product feed and how to then build advertising for my projects, but everything was such an expensive whirlpool. In a word, a huge thank you to everyone who participated in the creation of such a project.

Maveric Icon
United States
3 days using the app
January 20, 2024

Definitely not happy. Google uses WAY TOO MANY automated admins where they don't actually check your products. We have face oil that is organic and all natural yet they continually reject it as a medical product. We make no claims or have any medicinal ingredients in it. Also our tooth powder and many other things like our 2 & 3 packs of natural deodorant. They approve the 1 deodorant option but not multiples??? Huh? So unprofessional. Get real PEOPLE working on these issues!

And they also won't take down fraudulent reviews from people that have never used our products. These are disgruntled humans that had a back and forth conversation with us and they didn't like our response. That's life, get over it. Sometimes people are not going to agree with you! But they put up a 1 star google review because they are babies. Reviews are for the PRODUCTS or SERVICES which an argument from some person online is NOT service. Service only comes into play if they are a buying customer. These fraudulent reviews should NOT be allowed!! Disgraceful.

Gentle Moose
Canada
Over 1 year using the app
Google LLC replied January 23, 2024

Hello there and thank you for taking the time to leave a review. We are sorry your experience so far has not met your expectations. We do our best to enforce policy in order to protect merchants and consumers. Sometimes overflagging does occur and in that case it is possible to request a review if you disagree. At last check, it looks like all your ads are serving so hopefully that is the resolution you were looking for.

If you feel an inappropriate review has been left on your Google Business Profile, please follow these directions to request a review: https://support.google.com/business/answer/4596773

February 27, 2024

I just spent 2 days fixing my listings for Google. One item was the identifier existing. Since I have vintage items it was a very confusing 2 days! You cannot find it anywhere in the directions for both Shopify or Google! Also I have a couple of vintage dolls and a vintage Evenflo baby bottle that is being reviewed for sexual and inappropriate listing!

I wish these apps were for user friendly for those of us that are not programmers.

Vintage By Krisa
United States
12 months using the app
Google LLC replied February 29, 2024

Hello and thank you for leaving such detailed feedback. We are sorry that you found it challenging to sort out the listing of your vintage items but in looking at your account it looks like you're now all squared away. We really appreciate this valuable feedback and will be sure to share it with our teams that manage the help center as well as our product teams - we are always looking to improve the experience. Thank you again.

January 22, 2024

The Google and YouTube app has been a breeze to use. Setup and linking accounts was seamless. The app works to update my products automatically and makes it easier to get them out to a larger network of potential buyers. Overall, I am happy with the product.

Argo Wood and Leather Works LLC.
United States
About 2 months using the app
March 23, 2024

google helps me to optimized my reach and sales

Sneaker Shirts Outlet
United States
7 months using the app
February 9, 2024

I can only assume the issue comes from here:
gtag (Google Tag Manager) is the biggest third party offender in terms of blocking execution (taking about half a second) as reported by PageSpeed.
I downloaded the theme to be sure and there's no reference in code.
We have no Custom Pixels.
We only set it up through the "Google & Youtube" Sales Channel.

Beslogic
Canada
7 months using the app
March 16, 2024

it has made my life so much easier, as it is so easy to set up and all connections are done for you

Zenross Gifts
Australia
25 days using the app
February 26, 2024

Working with Google is always smooth and seamless. Quickly move through options, get access to all the newest tech, and have a flawless page with all the most relevant features.

Love Light Minnesota
United States
10 days using the app