Google & YouTube , 7,746 reviews

Overall rating
4.4
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

January 21, 2024

they approved my products quickly but still no results are coming when search for my websites it just other websites that pop upnot mine

Kitchenessentials
Australia
About 1 month using the app
March 15, 2024

Nice to have a step by step instruction

Elite Bridal and Fashion Boutique
Canada
Over 1 year using the app
December 28, 2023

Won't sync with Shopify at all. There's this transparent overly in shopify admin that prevents ticking boxes and interacting with this app. And now after reading other reviews I see that it may become even more of a nightmare if it ever does sync. After spending all night trying to get answers as to why I cant even get through the 'set up' phase of this app in shopify, and then reading about all the issues others are having, I cant trust it. With hundreds of products in my store, its too risky, especially when there is absolutely no customer support.

FINALLY BLISS
United States
Over 2 years using the app
Google LLC replied January 8, 2024

Hello there and thank you for taking the time to leave a review. We are sorry to hear you have been frustrating with your experiencing syncing products between Shopify and Google. Part of what you are describing sounds like it may be happening outside of the Google & YouTube app but either way, we do have a dedicated team standing by to provide support. If the issue is with the app, they should be able to help. Please contact them here: https://support.google.com/merchants/contact/shopify_3p_support_app

March 5, 2024

Thank you, Google for making my experience with this app so easy.

Lifestyle Furniture
South Africa
About 1 month using the app
February 26, 2024

awesome needs more AI built into this APP

A4R store
United States
17 days using the app
March 14, 2024

Easy to use and very helpful for channelize your business.

HSN ONE SHOP
United States
3 months using the app
January 10, 2024

Complicated but very rewarding when you learn how to utilize all of Google's tools

KnotJustOrdinary
United States
5 months using the app
March 25, 2024

This is the only online platform that processed, approved, and maintained my listings without my direct interaction or meaningless limitations.

Google took care of my catalogue, period.

Thank you

Boardlore
Canada
5 days using the app
January 22, 2024

Great dashboard and easy connection with what I need for my small business for now.

Golden Tallow
United States
3 months using the app
March 2, 2024

You can't submit to more than 1 country which makes this app ineligible for a Canadian Store selling into the U.S market in addition to Canada. Kind of disappointing. Will have to use an alternative until this feature comes out.

MAVEN Wallets
Canada
3 months using the app
Google LLC replied March 4, 2024

Hi there and thanks for the feedback! While we ask for an initial country during onboarding, you are able to add additional countries once you link your shop to a Merchant Center ID by adding Target Countries in your Merchant Center Product feed. Additionally, we are making improvements to do this automatically in the near future, so stay tuned!

If you have further questions on how to do this, please contact our support team: https://support.google.com/merchants/contact/shopify_3p_support_app