Google & YouTube , 7,779 reviews

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

April 2, 2024

easy setup

chnhstore
Australia
Over 1 year using the app
January 18, 2024

Doesn't work properly with GA4 on our store. Tracks about 30% fewer conversions than the actual amount of conversions reported in Shopify Analytics. I am recommended by a Google employee to not use this implementation but instead hardcode the tracking into the checkout.liquid.

THEMAGIC5
United States
About 3 years using the app
Google LLC replied January 19, 2024

Hello and thank you for the feedback! We will definitely share this feedback with our app and analytics product teams as we are continually looking to improve the app experience. I also wanted to share an article that may highlight some reasons for discrepancies: https://support.google.com/analytics/answer/13672281

We also have a Shopify-dedicated support team available that can assist with analytics or other app-related quesitons, you can contact them here: https://support.google.com/merchants/contact/shopify_3p_support_app

February 15, 2024

Seamless and very good Experience. It is bringing traffic to my store.

MARSH
United States
5 months using the app
February 21, 2024

Oh, shopping on Google is so convenient! You can find almost anything you need just by typing it into the search bar. Plus, they have a wide range of products and great deals. Have you tried shopping on Google before?

Arya Store
United States
9 days using the app
Edited January 11, 2024

Absolutely awful. The instructions are unreliable and WRONG. Does NOT automatically pick up the variant SKU, even though this content is correctly added in the native MPN field of Shopify *and* in the additional custom field that Google Merchant Center added for MPN. No customization rules beyond overly simple options for title and description. Totally useless if you actually want to sell products on Merchant Center. This is yet another garbage piece of software made by Google. Literally a waste of time.

Fabric World
United States
4 months using the app
Google LLC replied January 10, 2024

Hello and thank you for taking the time to leave this feedback. You will want to add either the GTIN to the "barcode" field or utilize the "MPN" field if there is no GTIN. That should solve your problem. If you continue to have questions, please feel free to contact our support team at https://support.google.com/merchants/contact/shopify_3p_support_app

March 21, 2024

Used this plugin to connect to google ads as well as GA4 but, but the ADS conversion data is not captured at all!

EVDANCE
Hong Kong SAR
7 months using the app
Google LLC replied March 25, 2024

Thank you for leaving a review. While we are happy you were able to connect we are sorry to hear that Ads conversion tracking is not working as you expected. We have a support team standing by to assist. Can you please reach out to them here so we can better assist you: https://support.google.com/merchants/contact/shopify_3p_support_app

December 21, 2023

Great Tool where you can XXX your Sales, we SuryaSilksOnline have a Huge Tanks for this.

suryasilksonline.com
India
Over 1 year using the app
April 10, 2024

so helpful app

wellvy wellness store
United Arab Emirates
Almost 5 years using the app
November 27, 2023

These are two good quality products of variety for my business. I hope my business will milestones of YouTube success later. I will be faithful always. I never give up on my YouTube personal and YouTube business continues. I pray every day to god. I will still be patient. I keep continuing on my YouTube channel. The customers purchased products on my store website online 4 months ago already. The customers said that love my products. They haven’t purchased my products since then. I hope they will do it.

TiffanyRoseParis
United States
Over 2 years using the app
April 12, 2024

Muito bom e útil

Cessy
Brazil
10 months using the app