Reviews (9,092)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

September 8, 2024

An absolute nightmare to use. The support system feels like you're communicating with an AI, with little real assistance. Suddenly, half of my products were disapproved without explanation. I’ve been raising the issue for months, only to receive the same repetitive responses, claiming they'll inspect the matter and escalate it to the 'professional team.' No real resolution in sight.

Waku Waku Universe
Australia
9 months using the app
Google LLC replied September 9, 2024

Hi Waku Waku, it looks like our support team was actually able to unblock your account and your Local Inventory program last month. We've actually improved the local store settings since then to both make clearer how to link local stores and what mismatch we seem to have. Your store seems to be working now since two weeks ago. Thanks for reporting the issue to us and allowing our experts to identify your issues and unblock you, as well as letting us know what issues you and other merchants were running into in this process. We hope with the updated information on Local Inventory you and other merchants will be able to fix the issue without needing additional case escalations. I'm sorry your experience started out difficult, but I hope that our support team solving your issue might positively affect your experience going forward.

September 15, 2024

easy to used, more help for publish your product

modestoutfitideas
Indonesia
About 2 months using the app
September 20, 2024

it's been an amazing experience

Robust Protein
United States
About 1 year using the app
September 22, 2024

Very straight forward!

369 Crystals
United States
4 months using the app
August 23, 2024

the application to get it all launched is not easy, but this app works as intended and is a great help

Bazinga Cartel
United States
About 2 months using the app
November 12, 2024

Very well engineered. Outstanding API integration workflow. Seamless.

RDS E-BIKES
United States
5 months using the app
July 26, 2024

Easy to use but there is a little problem. If you have a shop with a lot of existing products, you may have to change a lot of things. Google Shop wants a lot of information of the products. I don't say it is bad but it may cause you problems like suspended account. Install the app in the beginning.

GiftieCuz
Bulgaria
30 days using the app
August 8, 2024

Great App. Easy to use, if you are just targetting standard events. We all should give a shot when its about Google. They have an excelent product

Persianas 2 go
Brazil
3 months using the app
July 25, 2024

Needed ways to show u ways to do things better

Johnson’s Shop Warehouse
United States
9 months using the app
August 28, 2024

Very good and easy app, thank you for all support.

Diva Dash
United States
6 months using the app