Grapevine Post Purchase Survey
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (176)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its deep insights into customer preferences and traffic sources, helping refine business offerings and marketing strategies. It integrates seamlessly with Shopify and Klaviyo, facilitating easy survey creation and management, and is compatible with Shopify’s latest checkout features. The intuitive survey setup on the thank you page enhances customer engagement and satisfaction. Merchants also praise the responsive customer service team for effective issue resolution and setup assistance. Continuous updates and new features, often based on merchant feedback, contribute to its positive reception.
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Extremely useful app, highly recommend it. Provides great data and works without any issues. Easy to use as well.
Hi Alex, thanks for the review. Glad we could get you set up with your new Survey!
Well worth it - Understanding attribution is so critical when it comes to growing your store. Grapevine does an amazing job, with surprising response rates from our customers. With this data, I can quickly make decisions that help me cut costs and increase revenue (exactly what every store owner wants)! Support is great and follows up with your concerns or suggestions.
Thank you for the great review, it is much appreciated! Glad we've been able to provide a bit more insight into your marketing spend!
Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey. Super happy, definitely recommend.
Thanks for your super review Pippy. It was a pleasure helping you set up a Flow using our Grapevine Surveys Flow triggers. Great to hear that is working well for you. We'll be here and happy to help if needed again.
Really easy to set up and show stats immediately. Exactly what I want. Hope it will launch more features in the future. Thanks!
Thank you for leaving the app a great review, yes, we do hope to launch some more features in the near future, stay tuned!
Well I am surprised a free app that acually works. Brilliant little app and easy to use and set up. More please a must to have on all stores. Keep up the good work
Hey, thanks for the great review, it's much appreciated! Not sure how many more free apps we'll be able to build, but we'll continue to add great features to this one! Cheers!
Great app, easy to use and FREE! I Would recommend this app to everyone for post-purchase surveys, simple yet effective.
Hi Jason, thanks for the great review, I'm glad we were able to help you with your enquiry!
This app is perfect and does exactly what it needs to. Discover how your customers found you, and add custom options for customers to choose from!
We use this app for a post purchase survey. It was simple to install and easy to use. I like that it helps us get a clearer understanding of how our customers find us.
Thanks for the nice review. Great to hear how the app is helping you understand where you're gaining customers from. All the best!
Easy to use! Very helpful for determining how effective our marketing is and where our strengths and weaknesses lie. Great app!
Thanks for the great review, we're glad it's helping you to find out the effectiveness of your Marketing spend... pssst... our Happy Birthday app is quite popular too! ;)
This is great! I love the reporting it gives, it makes it super easy to see where we're getting the most bang for our advertising buck. It was frustrating not knowing how big of an impact TV commercial was having compared to PPC. This gives us another glimpse at that!