Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for its simplicity, seamless integration, and affordability. It's praised for its intuitive interface that allows for easy creation of surveys, providing valuable insights into customer behavior and marketing campaign effectiveness. Features like monitoring NPS scores, real-life feedback, clear analytics, and integration with Shopify Flows are highly appreciated. The customer service is noted for its speed and responsiveness.

January 4, 2021

The app is super simple, easy to use and elegant. The premium version fees is also very rational unlike many other apps on the store. Would recommend.

Mesmerize India
India
9 months using the app
Union Works Apps replied January 4, 2021

Thanks for the great review Shrey! Glad we were able to help tweak the styling to match your theme and thanks for your suggestions for improvements.

March 21, 2018

Instant install. Looking forward to see how this new data shows up! :)

Destinationgolddetectors
United States
8 months using the app
November 20, 2022

I regret that I didn't install this software at the beginning, it's really useful! Through this software, I can know more clearly which channels customers come to buy from our website

Level Stores
Italy
8 months using the app
Union Works Apps replied November 20, 2022

Hi Lin, thanks for the great review! Pleased to hear how useful you're finding the app. It was a pleasure helping you get set up.

February 16, 2019

I used this app,Great app,easy to use. No needs code,Ilike it's,I would like to give 5 tars,Thank You,
http://sphb.online

Sphb
France
8 months using the app
May 21, 2020

Super helpful and simple. It's very important to know how people are finding out about us, and a post checkout survey is definitely the best way to do that. Easy integration, easy way to view the data, and we've gotten ~50% response rate which is great. Plus developers responded to a custom request quickly. Thank you!

Farm To Flat
United States
8 months using the app
Union Works Apps replied May 22, 2020

Thank you for the great review Naseem! I'm glad you're happy with the option to limit the survey to one response per customer! Good luck!

September 18, 2019

Very easy to manage and get started. Highly recommend. I am really excited to see the turnout of how my brand is growing

SwayTee Baseball & Softball
United States
7 months using the app
Union Works Apps replied September 19, 2019

Thanks for the great review, we're sure you'll be pleased with how well Grapevine collects responses from your customers.

Edited December 18, 2018

The app works great for us at Zumer Sport. The team even took our feedback and added a new feature we requested within a couple days. www.zumersport.com

Zumer Sport
United States
7 months using the app
March 28, 2018

exactly what I was looking for!

Novahbags Com
United States
7 months using the app
July 20, 2019

Just tested this out, it is very easy to use and does what it promises. Maybe in the future, they can add an option to change colors for the button instead of relying on coding it yourself. Either way, love this little app and it's free.

Arumall
Aruba
7 months using the app
Union Works Apps replied July 21, 2019

Thanks for the great review! We're continually adding new features and tweaking the app to provide a better service. We can only do that based on the feedback that we receive, so thanks for your suggestion about the button styling.

Edited January 5, 2019

Excellent app easy to setup and it looks good on my checkout page
customer service is awesome reidsboutique.com

Reidsboutiques
United States
6 months using the app