Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Reviews (176)

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its deep insights into customer preferences and traffic sources, helping refine business offerings and marketing strategies. It integrates seamlessly with Shopify and Klaviyo, facilitating easy survey creation and management, and is compatible with Shopify’s latest checkout features. The intuitive survey setup on the thank you page enhances customer engagement and satisfaction. Merchants also praise the responsive customer service team for effective issue resolution and setup assistance. Continuous updates and new features, often based on merchant feedback, contribute to its positive reception.

October 26, 2022

Works great. Fast customer support time too. Works great. Fast customer support time too.
Works great. Fast customer support time too.
Works great. Fast customer support time too.

Jersey Flock
United States
10 months using the app
Union Works Apps replied October 27, 2022

Thanks for the great review Kevin! Glad you're enjoying using the Grapevine app and we'll be in touch as soon as we've released those new features!

August 1, 2020

I had a little issue getting installed and Steve was fast and efficient getting me up and going with great followup.
Thnx, so appreciated.

DryDrone
United States
10 months using the app
Union Works Apps replied August 2, 2020

Thank you for the great review Paul! Glad we were able to confirm that everything was set-up correctly and that your post-purchase survey is being displayed to your customers.

December 17, 2019

Grapevine has been wonderful in helping us figure out post-purchase attribution! We're super excited to see what they roll out.

TUSHY
United States
10 months using the app
Union Works Apps replied December 17, 2019

Thanks for the great review Andy! Amazing to see how many survey responses you're receiving! I think you'll like some of the new features we have planned!

May 24, 2021

Using the app for the last 6 weeks and it looks like I have found a straightforward and very useful survey app. Finally, I started collecting some info about my customers. Thank you!

FinModelsLab
Ukraine
9 months using the app
Union Works Apps replied May 24, 2021

Thanks for the great review Henry, glad it's helping you to learn more about your customers.

September 29, 2019

This was easy to set up and I can't wait to see the responses from my customers. What a Great App!

Lost Arts Web
United States
9 months using the app
Union Works Apps replied September 29, 2019

Thanks for taking the time to leave us a review, we're glad you like the app so far and we're sure it won't be long before you start collecting survey responses.

June 21, 2018

I have been looking everywhere for a ‘how did you hear about us’ app and this one is perfect and it’s free! What I love about it, other than being very easy to set up, is that it asks the question on the thank you page after a customer places an order which is perfect!

Ultraderm Australia
Australia
9 months using the app
January 4, 2021

The app is super simple, easy to use and elegant. The premium version fees is also very rational unlike many other apps on the store. Would recommend.

Mesmerize India
India
9 months using the app
Union Works Apps replied January 4, 2021

Thanks for the great review Shrey! Glad we were able to help tweak the styling to match your theme and thanks for your suggestions for improvements.

March 21, 2018

Instant install. Looking forward to see how this new data shows up! :)

Destinationgolddetectors
United States
8 months using the app
November 20, 2022

I regret that I didn't install this software at the beginning, it's really useful! Through this software, I can know more clearly which channels customers come to buy from our website

Level Stores
Italy
8 months using the app
Union Works Apps replied November 20, 2022

Hi Lin, thanks for the great review! Pleased to hear how useful you're finding the app. It was a pleasure helping you get set up.

February 16, 2019

I used this app,Great app,easy to use. No needs code,Ilike it's,I would like to give 5 tars,Thank You,
http://sphb.online

Sphb
France
8 months using the app