Grapevine Post Purchase Survey , 160 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants value this app for its simplicity, seamless integration, and affordability. It's praised for its intuitive interface that allows for easy creation of surveys, providing valuable insights into customer behavior and marketing campaign effectiveness. Features like monitoring NPS scores, real-life feedback, clear analytics, and integration with Shopify Flows are highly appreciated. The customer service is noted for its speed and responsiveness.
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I REALLY APPRECIATE HOW IT IS TO USE THIS APP. THANK YOU SO MUCH FOR GIVING MY STORE A REALLY GOOD SHOT AT SUCCEEDING INSTANTLY. I HIGHLY RECOMMEND PEOPLE TO USE THIS APP
Thanks for the great review of our Grapevine app! We hope the insight you gain will help you to allocate your marketing spend wisely!
Nice App! Works well and I like that is was very easy to set up! Not complicated at all! I look at it daily!
Hey Anton, thanks for the super review! Great to hear you found the app set up easy and to see your store is receiving good response rates daily. We're here and happy to help should you need anything else.
Great app. Simple user interface and valuable insights at your fingertips!
Customer support was also super responsive!
Thanks!
Thanks for the great review Adam! Happy to hear you're receiving valuable insights from the app. It was a pleasure helping out and we're here if you need anything else.
If it does what I hope it does then it deserves five stars and should be highly recommended to anyone starting out in e commerce.
Great app if you just need a simple post purchase survey. Easy to read dashboard to make decisions based on survey results.
Hey Tomi, thanks for the great review! It was a pleasure helping to get your NPS survey looking good on mobile devices. We'll be here if you need anything else.
This app is really easy to set up and can be customized in tons of different ways.
Amazing customer service as well - I'm not very technical myself, so Steve on the Grapevine team helped customize the widget to fit my theme.
It looks phenomenal and is already getting responses from our customers
Thanks for the great review Zach! Glad we could help you to customise your post-purchase survey widget, great to hear that you're already receiving submissions!
Seamless integration and really convenient for customers to leave their post purchase survey. Support is very responsive and helpful as well.
Thank you for the great review Justin! Very happy to hear that your post-purchase survey is working well!
This app was so easy to implement and customize and does just what I need! It's also very affordable.
Thanks for taking the time to leave us a great review! Glad you were able to get up and running so quickly with your post-purchase survey. I hope it's providing you with insight into your marketing spend!
I use the app for a few days and I just have to say it works perfectly !! As simple as described. I wanted to customize the "Submit" default button to fit our langage (French) and Steve and all the support team were really effective. In less than 24hours, they did an option to let me edit it in the settings. Really customer centrer for a FREE app :)
This App is just what I was looking for, easy to use and I am able to catch how they found me data.