Grapevine Post Purchase Survey , 159 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants value this app for its simplicity, seamless integration, and affordability. It's praised for its intuitive interface that allows for easy creation of surveys, providing valuable insights into customer behavior and marketing campaign effectiveness. Features like monitoring NPS scores, real-life feedback, clear analytics, and integration with Shopify Flows are highly appreciated. The customer service is noted for its speed and responsiveness.
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This app has helped us understand where our customers are coming from. Thus, helping our marketing team develop a more informed customer acquisition strategy. Stu has been extremely helpful with integrating the post-purchase survey into our shipping confirmation emails. Thanks!
Hey Kyle, thanks for this kind review. It was a pleasure to help you integrate the post-purchase survey into your shipping confirmation emails. All the best!
Great and simple app to collect customer data. Love their support too. Was easy to implement and install.
Thanks for the great review Mike! Your post-purchase survey engagement stats are looking really good.
Incredibly easy to use and customise. Exactly what I was looking for to gain customer product insight
Thanks for taking the time to leave us a great review, we're really glad this is providing valuable insight for your business!
It's really easy to use and it's free. Hope they will keep it as free:) Thank you!
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Thanks for the great review, glad to hear that you're enjoying using our app!
Gostei muito. Simples e completamente funcional! Ajuda e muito na hora de saber mais como o seu cliente chegou até você.
Obrigado por nos deixar um comentário. Estamos felizes por você gostar do app!
www.bakell.com ~ I just downloaded the app, so not sure quite yet. So far it seems easy... but we will see. I'll add another review then! Thanks, from the Bakell.com team!
It's been great for us, very useful in the current cloud of attribution as a DTC brand. Would recommend to all stores.
Thanks for the great review Lou! Glad to hear how the app is helping. All the best!
Does exactly what it says on the tin. Recommended app for when you want insight into where your customers are coming from and what marketing efforts are working!
Hello , i am using this app more than 2 years this app is really great. you should install the at least one. i believe this app owner fulfilled every user demand , which is really need of your store.
Thanks for the great review Sunny! Glad we've been able to help you with your post-purchase survey questions over these past couple of years!
Steve was super helpful and responsive helping me with some custom CSS. Great app - so much value for a free app, and even the upgrade is so affordable.
Thanks for the great review Amy, although I think you customised most of the CSS yourself!