Grapevine Post Purchase Survey

Name: Grapevine Post Purchase Survey
Brand: Union Works Apps
Rating: 5 (145 reviews)

From $5/month. 7-day free trial.

Rating (5.0)

Reviews

145

Developer

Union Works Apps

Discover which sales channels are performing well for your store

The Survey widget on the Order Status Page

Easy to create Survey with options and sub-options

Publish different surveys to different channels

Highlights

Speed tested

No impact to your online store

Built for your business

Use directly in Shopify admin

About this app

Launched

August 17, 2017

Languages

English

Collect zero-party data and monitor marketing attribution with a post purchase survey

Use Grapevine to quickly and easily build surveys, gather zero-party data and gain insights on your customers. HDYH, multiple choice, NPS and more! Use the information to inform your marketing spend and find out where your customers are really coming from. Grapevine will track all submissions including the sale value against each customer. This enables you to cross reference the best performing channels against spend totals.

Setup a post purchase survey, seamlessly integrating into the Order Status Page
Integrations with Google Analytics, Klaviyo, ReCharge and Shopify POS
Analyse responses against revenue to monitor best performing marketing channels
Publish survey on multiple channels including POS
No branding, no limits on orders

Pricing

7-day free trial

BASE

$5/month

Unlimited Responses
No Branding
Start a New Survey
Multiple Survey types
Survey Engagement stats
Google Analytics Integration
Custom CSS

EXTRA

$15/month

Everything on BASE
Survey Reminders
Activate one Survey Per Channel
Tag Customers & Orders
Survey Trends
Klaviyo Integration
and more...

BASE

$5/month

Unlimited Responses
No Branding
Start a New Survey
Multiple Survey types
Survey Engagement stats
Google Analytics Integration
Custom CSS

EXTRA

$15/month

Everything on BASE
Survey Reminders
Activate one Survey Per Channel
Tag Customers & Orders
Survey Trends
Klaviyo Integration
and more...

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

145 reviews

Overall rating

Counts per rating level

93% of ratings are 5 stars
135
6% of ratings are 4 stars
9
1% of ratings are 3 stars
1
0% of ratings are 2 stars
0% of ratings are 1 stars

March 14, 2023

Loads quickly at checkout. This is the best no-frills post-purchase survey app we were looking for. Support was also super quick and helpful to resolve some doubts we had.

Notcoy

United States

Time spent using app: 20 days

Union Works Apps replied March 14, 2023

Thanks for the great review Kartik! Glad we were able to answer your questions and get you up and running with your post-purchase survey.

March 9, 2023

Great app if you just need a simple post purchase survey. Easy to read dashboard to make decisions based on survey results.

GrippTek™

Netherlands

Time spent using app: 9 days

Union Works Apps replied March 9, 2023

Hey Tomi, thanks for the great review! It was a pleasure helping to get your NPS survey looking good on mobile devices. We'll be here if you need anything else.

February 22, 2023

The team at Grapevine has been super communicative and helpful. Their new dashboard is robust and brings great value to our team. I would definitely recommend using Grapevine for your post purchase survey.

Sightglass Coffee

United States

Time spent using app: About 2 months

Union Works Apps replied February 22, 2023

Thanks for the super review! Great to hear you're making good use of the new dashboard and features of the recent v2.0 update. It was a pleasure communicating with you and we're always here if you need anything else.

All reviews