Reviews (89)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 12, 2018

The app is so easy to set up and install! There are plenty of customizations to fit my stores loyalty program needs and the app team is so quick and friendly to respond to any questions! I would highly recommend!

Brooklyn Fifth
United States
Over 1 year using the app
September 30, 2020

Gratisfaction App is amazing! I Love it because have a lot of templates and options already to use for campaigns, which I don't have time to prepare it, the design is very nice and minimalist. They offer a free plan to start with all the options included and just when you grow you pay another, in my opinion, a fair price too. Another thing that I really appreciate is the customer service. They are very good, they really response fast, are helpful, kind and generous as they personalise some detailed to my shop. I also appreciate that they have a function that you can ask for new ideas to develop and they might look at it to add it in the app! So 5 Stars! Well done

Daily Mind
United Kingdom
Over 1 year using the app
April 12, 2019

This app is truly amazing! I love being able to offer customers the chance to get discounts as well as earning points to get set dollar amounts off of future purchases. I feel the price of the app is very fair, plus they offer a free version too while you are still growing your business. Spoke with Praveen to ask a question and he was happy to help me out and sent over links and everything to make it easier to learn. I am absolutely LOVING this app so far.

Kai's Ruff Wear
United States
Over 1 year using the app
December 8, 2020

Totally love this app and the support they provide was excellent. It's very easy to use and my customers are enjoying it too.

The Master Collection
United States
Over 1 year using the app
March 20, 2020

we've been using this app on our store for quite a while and it worked great until we changed our theme and somehow messed up the installation. I contacted their support and Praveen got it taken care of quickly! Thanks guys. Keep up the great work!

Climactic Adventures
United States
Over 1 year using the app
February 7, 2019

Just installed the app and I had a little issue. The customer service was great. They fixed the problem for me in less than 2 hours. Very grateful.

Quiet Rebel Den
United States
Over 1 year using the app
Edited October 17, 2022

After having tried several apps, Gratisfaction is the one that works best for my needs. It offers more and better options than other higher priced apps. Customer support is also the best. I'm so glad I found them

ALTVALORA DE MEXICO
Mexico
Over 1 year using the app
September 26, 2019

Great app for helping keep track of our clients! Makes it really easy for follow up marketing and our clients love it!

Natures Gold CBD
United States
About 1 year using the app
Edited July 24, 2019

I researched many rewards apps and I have to say this is one of the BEST! Great features and best-in-class customer support. Praveen assisted me with all of my questions and customization requests for my website www.beautybossShop.com. He made me aware of upcoming features that will be released in the next 4-6 weeks that look VERY valuable.

The only thing I would add is an Affiliate portal feature which would be a GAME-CHANGER. This would allow them to basically offer 2 apps in 1 to compete with others in the affiliate referral space. This is a win-win for everyone!

beauty boss Shop
United States
About 1 year using the app
June 13, 2019

Love this app! Lots of options, easy to use, and very good customer service. Thank you for your help!

Claribelskincare.com
United States
About 1 year using the app