Gratisfaction

Gratisfaction

Reviews (91)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
    84
  • 1% of ratings are 4 stars
    1
  • 1% of ratings are 3 stars
    1
  • 3% of ratings are 2 stars
    3
  • 2% of ratings are 1 stars
    2
April 23, 2020

As a customer I love to get reward points when I shop, so it was only natural to offer the same to my customers. My only problem is, I can't get it to work. Whenever I hit 'SAVE', i get a white screen with a loading sign that turns and turns forever. It freezes my browser, I have to refresh, and it erases all the changes I made. I contacted support, they told me I might have automatically signed off. So I signed off voluntarily, signed in again, still the same thing. I just lost 2 hours translating everything to get my page in French, and its stuck on loading... Its very infuriating :( Anyone knows how to fix this ? Thanks !

HRH Equestrian
Canada
5 days using the app
Maverick Mav Pty Limited replied April 23, 2020

[UPDATE JULY 21, 2020] We have now released auto-translation of all front end fields for 7 languages. And, also made other enhancements to the language feature.
My name is Akash Malik. I am the founder of Apps Mav.
I totally agree and understand your frustration.
First of all my sincere apologies.

Solution: We will hire a high-quality french translator at our cost and translate and also do a detailed test for you to ensure both you and your customers get an awesome experience when engaging with our app.

I have emailed you as well.
Stay Safe And Regards
Akash

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