Guide Shipping Protection , 97 reviews

We have used Guide for over 2 years now. It has given us peace knowing that once our packages leave our store they will be taken care of if anything happens. Anytime we’ve had a customer file a claim, Guide responds to them within a day. Very thankful to have this option for our customers.

This app has truly transformed the way we handle shipping and customer satisfaction. The seamless integration into our Shopify store was impressive, and the user-friendly interface made it incredibly easy to set up and customize the shipping protection options.

What we love most is how Guide Shipping Protection has significantly minimized customer concerns about lost or damaged shipments. The added layer of security and peace of mind for my shoppers is priceless

We have been using Guide Shipping protection since more then a year and outstanding result we have got so far. Outstanding support and quick resolution. We are working stress free by using this app. Highly recommended.

From the demo down to set up. Everything went smooth. Our customers are all glad for the swift response whenever they have to file a claim. Thank you so much Guide Team! Highly recommended!

I recommend this app because it with any issues that may arise when you are shipping products. I recommend it for all businesses.

The app is a very good support in case of an incident. The team is fast and very experienced. Definitely a must have!

Perfect for a small business. Very easy to use, they'll install it for you if you have a difficult code to work with. No complaints, looks and acts very professional on your website, while providing you and the customer shipping insurance

This app is great once you can get it installed. I had troubles but they added it for me awesome plus in my book. It protects me and my customers from the postal service losing packages or damaging them! Also it’s not much more to the total to get it and have that piece of mind as a customer.

Had some issues, but I was able to reach out to them to solve them. A good option for shipping protection.

I use this app for my website. It gives me a piece of mind that my customers can purchase extra protection if there order gets lost. I no longer feel a burden to have to send a new package if protection was not purchased. Thank you