Reviews (169)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales through WhatsApp marketing and broadcasts. They appreciate its user-friendly interface, reliable performance, and smooth Shopify integration. The onboarding process is well-supported, and customer support is responsive, often providing help directly via WhatsApp. Merchants note a significant positive impact on business operations and customer satisfaction.

June 8, 2021

Team has helped us in setting up and configuring bots correctly and its working well for us. I liked the services provided by them

Flourishmart
India
3 months using the app
February 28, 2022

I used this app to reach my client audience more efficiently and got superb results giving much more reach and effectiveness of remarketing to my clients became a breezy process the team is excellent with very quick response time

VISHAL KAPUR
India
3 months using the app
February 23, 2022

It is a nice app with the features it is offering... The backed support is excellent... Happy to use this app....

Online Mantra
India
3 months using the app
February 25, 2022

We're very happy with the QuickReply app for our shopify store. We've been using it for a quite sometime and the support team response is AWESOME

The Style Salad
India
3 months using the app
June 14, 2023

Had a great experience while the account was being transitioned from another provider to QR and once transitioned the experience has been great so far. Meta also raised a few violations and they handled the same as well.
The approvals have been quick for broadcast messages.
Good work.

The Junket
India
2 months using the app
May 31, 2023

Very customizable software with the best client support. Have been working with them and got the solution for any of the problems related to WhatsApp marketing. The ROI has improved and the customer engagement has become very quick. 100% Satisfied with the service

HERBCIENCE
India
2 months using the app
October 12, 2023

Absolutely love using this app. Not is the app simple to use but the customer support service is also excellent. The team (Neha, Saloni, Rahul) is always willing to help on the query or task without any delay.
Highly recommend this app!

Miri
India
About 1 month using the app
February 20, 2023

The team at quick reply has been nothing but helpful, their service is quick and efficient. The team is incredibly knowledgeable, and they are always quick to respond to queries. the bot in and of itself has been an absolute game changer for our business.

Bogart Man
South Africa
18 days using the app
November 29, 2023

Quick Reply team understands the needs of ours and being helpful ! The customer service is great and Neha is doing a wonderful job, We are really impressed by Quick reply service. This tool really helps to connect with customers easily.
We want you to know how much we appreciate your business. Thank you for providing the best possible service.

ROOT and SOIL ®
India
4 months using the app
April 4, 2023

I rarely leave reviews, but the QuickReply team truly deserves the accolades. Since its a niche app, setting up involves a few steps - but a simple Google Meet with their team and your store is ready to start interacting with customers via WhatsApp. They helped up build custom bots for placing COD orders, Prepaid orders, new product launches and so much more. Keep up the great work guys. Its a fantastic platform and helps improve your ROI tremendously.

FSO Rewards
India
About 4 hours using the app