Reviews (164)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction, noting its effectiveness in recovering abandoned carts and capturing new leads through personalized broadcasts. It features automation, seamless integration, and a user-friendly dashboard for managing customer service and order alerts. The support team is responsive and knowledgeable, and frequent updates add customizable features, enhancing its functionality for direct marketing campaigns.

May 7, 2024

The process was very smooth from getting to know about what all they offer to onboarding, it was seamless. The team is very prompt with their communication and very efficient. Would definitely recommend.

Ruii
India
8 days using the app
February 15, 2024

Transformative Messaging Solution:

Quickreply has truly revolutionized the way we handle messages and automations on our Shopify platform. Its intuitive interface and efficient features have streamlined communication, marketing and retention processes, making it incredibly easy to manage conversations with customers and also market our product offering.

With automations of whatsapp we are able to each our international customer base making them love the brand with additional offers.

Thanks to Quickreply.

Exceptional Customer Service:

One of the standout aspects of Quickreply is the exceptional customer service provided by Rahul and the team. Rahul quick attention to our requests and dedication to resolving any issues promptly have enhanced our overall experience with the app. It's refreshing to receive such personalized and responsive support, which has undoubtedly contributed to our satisfaction as users.

User-Friendly Interface:

The user-friendly interface of Quickreply makes it accessible to users of all levels of expertise. From setting up automations to organizing conversations, the app offers a seamless experience that is both efficient and easy to navigate. This simplicity ensures that users can quickly adapt to the platform and maximize its capabilities.

Efficient Messaging Features:

Quickreply's promotional features & automations, particularly the QuickReply function, have proven to be invaluable. This feature streamlines customer interactions, allowing for prompt and personalized responses. Additionally, the app's organization capabilities ensure that conversations are kept orderly, facilitating efficient communication with customers.

Recommendation:

I wholeheartedly recommend Quickreply to anyone seeking a reliable and efficient marketing and autoamtion for their ecommerce brand. Its transformative capabilities, combined with exceptional customer service, make it a standout choice for businesses looking to enhance their customer engagement and streamline communication processes.

Final Thoughts:

In conclusion, Quickreply has exceeded my expectations. Its user-friendly interface, efficient features, and exceptional customer service set it apart as a top-notch service provider. With Quickreply, managing international customer interactions has never been easier or more efficient

Sowears
United States
About 1 month using the app
February 28, 2024

Extremely helpful. One must go with this app for whatsapp solutions.

Gloxy
India
25 days using the app
October 12, 2023

Absolutely love using this app. Not is the app simple to use but the customer support service is also excellent. The team (Neha, Saloni, Rahul) is always willing to help on the query or task without any delay.
Highly recommend this app!

Miri
India
About 1 month using the app
February 20, 2023

The team at quick reply has been nothing but helpful, their service is quick and efficient. The team is incredibly knowledgeable, and they are always quick to respond to queries. the bot in and of itself has been an absolute game changer for our business.

Bogart Man
South Africa
18 days using the app
April 7, 2023

La aplicación no está disponible para México, los técnicos no quieren hacer el trabajo de comunicarse contigo y enseñarte al menos que hables Inglés

Joyería Stainless Dreams 8
Mexico
About 17 hours using the app
April 4, 2023

I rarely leave reviews, but the QuickReply team truly deserves the accolades. Since its a niche app, setting up involves a few steps - but a simple Google Meet with their team and your store is ready to start interacting with customers via WhatsApp. They helped up build custom bots for placing COD orders, Prepaid orders, new product launches and so much more. Keep up the great work guys. Its a fantastic platform and helps improve your ROI tremendously.

FSO Rewards
India
About 4 hours using the app
July 27, 2021

Super Supportive and Professional team ....highly recommended this chat box service...I had installed it on my e-commerce store

Dental Prod
India
15 minutes using the app
QuickReply.ai replied July 27, 2021

Thanks a lot for review. We are always available for any support.

December 5, 2024

MulSecrets
India
About 1 year using the app
November 12, 2024

CokeandCaine
India
3 months using the app