Reviews (712)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining customer service, especially for teams with limited capacity. Its Shopify integration and features like automations, macros, and ticket merging enhance efficiency. The customer support is noted for its quick and knowledgeable assistance. Merchants appreciate the app's continuous improvement and responsiveness to feedback.
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Great customer service app. Easy to use and install. Great customer service on their end too. Very impressed.
Silverette Usa Crew,
We're delighted to hear that you found our platform easy to use and install, and that you were impressed with our level of customer service. 🙏
Thank you for taking the time to share your experience! If you have any questions or need further assistance, don't hesitate to reach out. We're always here to help! 🤗
Gorgias is a very complete platform. We are in the first steps to get the mas from it, but they are always ready to help.
Thank you for your feedback, Team!
We're pleased to know that you find Gorgias to be a comprehensive platform. We're here to support you every step of the way as you explore its full potential.
Please rest assured that we're committed to ensuring you get the most out of your experience with us. Thank you so much for recognizing that and sharing your story. 🙏
The support from gorgias was very patient and friendly and helpful.
Thank you so much for taking the time to share your positive experience with Gorgias!
Delivering excellent customer service is at the core of what we do, and it's incredibly rewarding to know that we've met your expectations. Your kind words mean a lot to us and serve as motivation to continue providing top-notch support to all our customers.
Thanks again for your 🌟 feedback. We truly appreciate it!
The Gorgias Support was amazing! Specifically the help of Magda, she was very professional and patient!
Dear NotLabeled Team,
Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with our support team, and especially with Magda. We take great pride in our team's professionalism and patience, and it's always gratifying to hear that these qualities are appreciated.
We will make sure to pass on your kind words to Magda. Your feedback motivates us to continue providing exceptional service to all our customers.
If you ever need further assistance, please don't hesitate to reach out. We are always here to help! 🙏
The app was great
Thank you so much for your kind words!, C-IN2! 😻 We're thrilled to hear that you found Gorgias to be great. Your feedback means a lot to us and motivates our team to keep improving. If you have any suggestions or need any assistance, feel free to reach out to our Support team!
So grateful for the quick and responsive support team at Gorgias!
We're delighted to hear that you've had a positive experience with our Support Team!
Providing prompt and helpful assistance is a top priority for us at Gorgias. Thank you for your kind words and for recognizing our efforts. If you ever need further assistance or have any questions, please don't hesitate to reach out.
Thanks once again for this 🌟 review!
Easy and super powerful saving us tons of time everyday vs Zendesk. Great support too
Gorgias has been super easy to use and integrate with our shopify store. You can easily update customers orders within the platform seamlessly, not having to do any back and forth in shopify.
Our team loves Gorgias. It has completely changed and streamlined our customer service process, and their customer support team is great. Many of the tweaks and feature requests we've made in the last several weeks of using the app have already been made.
We are really happy with Gorgias as it solves a major problem for us. We have 2 shopping carts in Shopify and setting up two more. We have email, live chat, Facebook and our recurring order app. You can just imagine how chaotic is was for our 2 customer service team members to open multiple stores and carts to help customers. While one was working on emails and the other taking calls they were working on the same customer half of the time. We were planning on hiring another person. With Gorgias we work more efficiently, saving time and money. Gorgias is easy to install and simple to use. Thank you for reducing the challenges we were having with such a simple solution. We love your customer support as well. https://www.Invigor8Diet.com