Reviews (705)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and efficient customer inquiry management, particularly praising its robust features like intuitive automation, macros, and a centralized communication system. The app is user-friendly with a straightforward setup and is responsive to feedback through regular updates. Support is frequently highlighted as professional and responsive, significantly enhancing customer service capabilities and operational efficiency.
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The Gorgias team as been A1 helping us identifying an issue and solving it. I could not have hoped for a better experience! Strongly recommend!
After Gorgias, everything changed in our store for good. I recommend this to every store with more than 500 orders per month. I would love to have WhatsApp integrated as well in the future. Thanks!!
Amazing platform that is growing and adding new features constantly. Also, customer support is so helpful. They will find the answer to any questions that you have. Recommended!
It has been so wonderful working with Gorgias to help organize all our channels of communication with our customers! Their support team is also always so helpful and quick to help!!
Great app and customer service! Functionality is good, provides great way to make the customer service system faster and easy to gain insights!
5* compliments to your support team; )))
The response is very fast, really helpful and super friendly.
Thank you!
Powerfull tool. Amazing customer support, ready to answer questions in a very polite and usefull manner. Appreciate your efforts. Kind regards
We are overall very happy with Gorgias and all the features it offers. The support team is quick and easy to work with and always answers our questions in a timely manner :) There are many features we enjoy about this platform!
That's fantastic to hear, Big Barker Team!
We're more than thrilled to know that you've been having such a great experience with us. Clear explanations and understanding of your queries are our top priority, and it's awesome to hear that we're doing a good job.
If you ever need more assistance, you know where to find us. 🙏
Great app! It is very helpful for our business to keep all messages, notifications, and communication from our customers in one place. It saves so much time! There are some things that still need improving but their customer service is great! They are always reconfiguring things for me to make the app more useful to me. I really apprecaite that they are always creating a more efficient and effective app.
Gorgias customer support is always there to assist when we need help! Their service is very accessible and they make sure your needs are met each time you inquire for help.