Reviews (716)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service operations through its seamless Shopify integration and efficient management of inquiries across multiple channels. It features user-friendly automations, macros, and ticket merging, streamlining customer interactions from emails and social media. The responsive support team is also praised for providing quick, helpful responses and personalized assistance, significantly boosting customer service efficiency and improving ...
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Pretty good!
Hi HomeDecor!
Thank you for your kind feedback! It's nice to hear you found our service pretty good! 🌟
If there's anything specific you feel we could improve to earn that ...
Great start to using Gorgias. Starting with the $10 plan, limited to 50 tickets. Set up was easy and spam messages or instant closes don't count towards overall ticket count, so you can get a lot of real tickets through in that amount. Very organized within the dashboard, easy to manage support tickets.
Hi, Siam Blades Team!
Thank you so much for your positive review! 😊
We're delighted to hear you found our $10 plan valuable and that the setup was easy! Your feedback ...
I've tried various helpdesks in my store from the incumbent to a spreadsheet and everything inbetween.
I was blown away at how easy the setup Gorgias was to pull in our customer information and eliminate having to open multiple tabs for things.
I also really like the integrations, specifically recharge for us.
Full disclosure, I liked the platform so much, I applied for a job with Gorgias and got ...
Their team is extremely responsive and helped me out with multiple issues. Loved dealing with them!
The app is great, and the onboarding was easy. A couple of odd things happened here and there, like Instagram and FB disconnecting without notice. They told us they have no control over that - okay, but at least let me know the integration is gone and we need to reconnect. We did not answer any social query for 3 days until we noticed there was something wrong. Now, the TRUE dealbreaker for us is ...
Hey Team ViX!
Thank you for your 5-star review! We truly appreciate your support!
You can always count on our team if you need any help! ⭐️
Thank you so much for your 5-star rating, Olyra! 🌟
We truly appreciate your support and are thrilled to hear you're happy with our service. If you ever need anything, we're ...
Dear Veer Team,
Thank you for the 5-star review!
We're delighted to hear that you had a positive experience with us.
If you ever need anything else, feel free to reach out. ...
Thank you so much for your glowing review! ✨
We truly appreciate your support and are delighted to know you had a great experience.
Looking forward to having you on board ...
Dear Wild Nutrition Team,
Thank you so much for taking the time to leave these 🌟🌟🌟🌟🌟! We are thrilled to hear that you're enjoying your experience with us.
Your feedback ...